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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2305 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 6
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service70
  • Poor customer service48
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Peoplesmart

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 373 COMPANY RESPONSES
  • 382 TOTAL REVIEWS
3.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helped me fast 1
  • I liked 1

Customers don't like

  • Refusal to refund entire amount4
  • 240 dollar free trial3
  • Unauthorized billing3
  • Constant charges2
  • Peoplesmart customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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