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CenturyLink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2694 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service142
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution8
  • Unreliable customer service6
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $654 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Technology 2
  • Solid phone service at little cost 2
  • Was one of the best voip on the market 1
  • Promise 1
  • Price until i canceled 1

Customers don't like

  • Customer service4
  • Customer service is not helpful2
  • Worst customer services1
  • User interface full of charge-up bombs1
  • Unauthorized charges to my card1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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