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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2468 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service26
  • Lack of cooperation18
  • Poor customer service18
  • Professionalism of manager10
  • Unreliable customer service6
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Technology 2
  • Solid phone service at little cost 2
  • Old style answering machine 1
  • Promise 1
  • Price until i canceled 1

Customers don't like

  • Customer service is not helpful2
  • Sales during cancellation1
  • Taking money from my bank account without permission1
  • Unauthorized charges to my card1
  • User interface full of charge-up bombs1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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