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Netzero

1.4
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 73 TOTAL REVIEWS
Rank
336 out of 1906
in Telecommunications category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    18
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
24 reviews
1.3
7 reviews
1.5
1 reviews

Centurylink

1.5
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3080 TOTAL REVIEWS
Rank
293 out of 1906
in Telecommunications category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    42
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    10%
Top Products and Services
1.4
920 reviews
1.6
362 reviews
1.7
221 reviews

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Anonymous
New Brighton, Minnesota, United States #1356567

I used to have Netzero and now have CenturyLink. I can no longer use NetZero because they don't have enough power or a cable or whatever it is they use to transmit their signal in my area.

So the service stopped working. They need to fix this problem.

However, they were mostly reliable for internet service and were much cheaper than CenturyLink. Also they billed the price they quoted! So overall I think Netzero was better.

With CenturyLink, I've had no connection issues, but their customer service is dishonest. Not sure they are worth the much higher price and the hassel.

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