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Centurylink

1.5
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3018 TOTAL REVIEWS
Rank
289 out of 1881
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    25
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:35
  • ISSUES RESOLVED
    13%
Top Products and Services
1.4
916 reviews
1.6
357 reviews
1.7
218 reviews

Netzero

1.4
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 72 TOTAL REVIEWS
Rank
331 out of 1881
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    18
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
24 reviews
1.3
6 reviews
1.5
1 reviews

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Anonymous
New Brighton, Minnesota, United States #1356567

I used to have Netzero and now have CenturyLink. I can no longer use NetZero because they don't have enough power or a cable or whatever it is they use to transmit their signal in my area.

So the service stopped working. They need to fix this problem.

However, they were mostly reliable for internet service and were much cheaper than CenturyLink. Also they billed the price they quoted! So overall I think Netzero was better.

With CenturyLink, I've had no connection issues, but their customer service is dishonest. Not sure they are worth the much higher price and the hassel.

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