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Centurylink
Netzero
i
Centurylink

Centurylink

1.5
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3103 TOTAL REVIEWS
Rank
297 out of 1909
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    49
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    8%
Top Products and Services
1.4
949 reviews
1.6
388 reviews
1.7
222 reviews
Netzero

Netzero

1.4
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 73 TOTAL REVIEWS
Rank
340 out of 1909
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    18
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
24 reviews
1.3
7 reviews
1.5
1 reviews

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Anonymous
#1356567

I used to have Netzero and now have CenturyLink. I can no longer use NetZero because they don't have enough power or a cable or whatever it is they use to transmit their signal in my area.

So the service stopped working. They need to fix this problem.

However, they were mostly reliable for internet service and were much cheaper than CenturyLink. Also they billed the price they quoted! So overall I think Netzero was better.

With CenturyLink, I've had no connection issues, but their customer service is dishonest. Not sure they are worth the much higher price and the hassel.

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