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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2431 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service26
  • Lack of cooperation18
  • Poor customer service18
  • Professionalism of manager10
  • Unreliable customer service6
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1262 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
  • Direct deposit 8
  • Awful 6
  • Ease of use 6
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service19
  • Customer service7
  • Mishandling of funds7
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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