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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2377 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service73
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1206 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service10
  • Locked out of account9
  • Poor customer service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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