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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2431 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service26
  • Lack of cooperation18
  • Poor customer service18
  • Professionalism of manager10
  • Unreliable customer service6
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My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $232 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • I never had any problems until about a couple of months ago 2
  • I had no problems until they switched to tracfone management 1
  • Price is ok 1
  • Sends confirmation texts for paid bills 1
  • Worse so called prepaid company 1

Customers don't like

  • Reliability2
  • Closing account when i needed to pay a bill2
  • Pathetic family mobile service and payment servicing1
  • Reduced speeds by t mobil1
  • Phone service was not great and customer service sucks1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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