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CenturyLink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2694 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service142
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution8
  • Unreliable customer service6
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My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $478 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • I never had any problems until about a couple of months ago 5
  • Affordable 3
  • I had no problems until they switched to tracfone management 2
  • Good service but should be able to hit a cancellation button 2
  • Worse so called prepaid company 1

Customers don't like

  • Customer service7
  • Phone service was not great and customer service sucks5
  • Reliability4
  • Website or customer service3
  • Closing account when i needed to pay a bill3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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