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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2780 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service145
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $85.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Low rates 8
  • Prices 6
  • Prices are cheap 4
  • Service was good as long as it worked 3
  • International call price 3

Customers don't like

  • Poor customer service19
  • Bad attitude9
  • Rudeness6
  • Incompetence6
  • Company policy and lack of customer service support6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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