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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2408 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service74
  • Poor customer service52
  • Lack of cooperation32
  • Professionalism of manager22
  • Network speed not as promised18
Delete
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $132 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Idea 2
  • I liked system mechanics when i was able to read the screen 2
  • Products themselves 1
  • Reg cleaner 1

Customers don't like

  • Confusion and dubious practice4
  • Lying sales tactic3
  • Poor unprofessional service3
  • Support3
  • Poor2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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