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CenturyLink

Telecommunications
  • 7 ISSUES RESOLVED
  • 2752 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Speed 5
  • Internet is ok 5

Customers don't like

  • Customer service143
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
Delete
  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $76.3K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • All was well until this issue arose 1

Customers don't like

  • Manipulative new fee - double normal fee3
  • Crooked business3
  • Added extra charges onto my contract3
  • Contract with hidden 30 day clause2
  • Poor communication1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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