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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2648 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service42
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution7
  • Unreliable customer service6
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Hulu

Telecommunications
  • 1 ISSUES RESOLVED
  • 1446 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $7.5M AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Shows 12
  • Old hulu 11
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui5
  • Intrusive ads4
  • Ads with paid subscription4
  • Ads and so much more4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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