Start a new comparison
Delete

Centurylink

Telecommunications
  • 8 ISSUES RESOLVED
  • 2803 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 6
  • Speed 5

Customers don't like

  • Customer service146
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution9
  • Unreliable customer service6
Delete

Hotwire Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 28 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
  • $13.1K CLAIMED LOSSES
  • $625 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service call answering 2
  • Xxxxxx 1
  • Tv picture quality 1
  • Internet speeds 1
  • Customer service representatives 1

Customers don't like

  • Service5
  • Monopoly they have4
  • How much i pay3
  • Contracts2
  • Xxxxxx1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1488067

I have not tried CenturyLink. I have had Hotwire here in Water Oak in Lady Lake, FL for a year and a half.

Very poor internet service and high prices. I am considering switching to Centurylink but they offer 10 mbps at the price I am paying Hotwire for 30 mbps.

Why is this? I know that they deliver their signals differently but will 10 mbps of Centurelink be enough to stream movies at the other end of my house?