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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2304 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • When it worked 6
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service70
  • Poor customer service48
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Homeadvisor

Home Construction and Repair
Has verified representatives
  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
  • Initial sales call 2
  • Non referral 2
  • Quantity of leads 2
  • Website 2
  • Wool being pulled over my eyes 2

Customers don't like

  • False leads they charge for23
  • Unsolicited charges15
  • Customer service14
  • Pricing9
  • Unsolicited leads8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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