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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2600 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable customer service6
  • Unreliable6
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Hgtv

Telecommunications
  • 3 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $40.5K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Tv shows 5
  • Website 4
  • Contests 4
  • Flip or flop 3
  • Not sure 2

Customers don't like

  • Website for smart home sweepstakes is no3
  • Not being able to enter2
  • Fixer upper2
  • Binge programming2
  • With a error message they should have a contact number1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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