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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2645 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Difficult problem resolution7
  • Unreliable customer service6
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Flash Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 3
  • Value 2
  • Service pride quality 2
  • Clean easy to understand website 2
  • Website and customer service 1

Customers don't like

  • Poor reception2
  • Poor data1
  • Poor customer service1
  • Overpriced service never works1
  • Not what the terms are on their website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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