PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Exede and Centurylink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Exede
Centurylink

Exede and Centurylink Overview

Total reviews 603 3357
Company responses 0 0
Issues resolved 3 10

Exede and Centurylink Consumer Ratings

Rank
439 out of 1460 in Telecommunications category
351 out of 1460 in Telecommunications category
Customer service
280 in category
278 in category
Product or Service Quality
280 in category
229 in category
Price Affordability
372 in category
312 in category
Website
310 in category
271 in category

Exede and Centurylink Rating Details

Customer service
1.2 (315 reviews)
1.2 (1400 reviews)
Reviewer's quote

...00 to my bill, didn’t notify me & then cut my service for an amount I didn’t know was due, due to their billing flaws, their customer service reps just play stupid! I’m changing service tomorrow’, they are crooks, watch out!..

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...I would appreciate a call 1-85*-***-**** MARCI WINN NO CUSTOMER SERVICE AT ALL!!!! Thanks foe nothing!..

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Product or Service Quality
1.4 (299 reviews)
1.5 (1238 reviews)
Reviewer's quote

Exceed/viasat/wild blue the same company false represent their services in their new plans. Unlimited 50 gold for instance, up to 50mbps download speed up to 5mbps upload unlimited use with 100gb priority data. When you speak to them they tell you that the speed goes down a bit when there is...

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...We started this service in August or September this year. ( It is now end of Nov. ) We have had problems streaming tv ever since...

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Price Affordability
1.3 (288 reviews)
1.6 (1163 reviews)
Reviewer's quote

...88 price was dropped to 25. 75, i called and was informed i was a preferred customer and was given a six month half price rate. So in April 25...

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With the price of cashier check and money orders going up who can afford them. They either take our payment online or I will cancel my internet service and I dare them try to collect from us. They will be speaking with our attorney on this matter Its not our fault that they wait until the middle of...

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Website
1.5 (283 reviews)
1.7 (1171 reviews)
Reviewer's quote

We were not getting anything they promised and during off house still could not get on a website. Not worth the money when I can add a jetpack from my cellphone carrier for $20 extra a month that I actually get the GB they tell me. Found out today one of the pieces they want back is on the roof!!!...

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...Entering my account information on the website is met with "This website is experiencing technical difficulties". Opening a chat window is next to impossible. It seems that if I have any filters activated on my browser negates "chat"...

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Exede and Centurylink Pros and Cons

Pros
  • Available in rural areas
  • Installer was very polite
  • Availiability
  • When it worked
  • Quality of internet
  • Service online payment ability
Cons
  • Customer service
  • Internet speeds sucked
  • Fraudulent product claims
  • Customer service
  • Lack of cooperation
  • Difficult problem resolution

Exede and Centurylink Most Positive Reviews

Top rated reviews
5

If you live in a rural area or an area with slow DSL, then consider Exede High Speed Internet. With download speeds up...

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5

Best internet service in Colorado Springs. 1000megs per second.

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5

How it works "Once you’ve been an Exede Internet customer for at least one month, you’re eligible for the Hibernation...

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5

I have been dealing with Century Link for the past two years. After two years of many headaches, unacceptable service...

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Exede and Centurylink Most Critical Reviews

Lowest rated reviews
1

My allowance was just reset today and already their data usage shows me using 0.6 already even though I had the modem...

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1

My father passed away last month, when I went to cancel this TV, Internet and change his Phone options, they Told me...

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1

I signed for their highest plan it lasted a week while before I signed I was told that can stream videos, download,...

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1

I called Centurylink last month and complained about a $5 increase in bill (discount removed) and that no matter what th...

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Exede and Centurylink Latest Reviews

Recent published reviews
No votes

My internet stopped working today I have unplugged it and plug it back in and it still not working

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1.9

AngryFrustration...stress...worry for loss of bussiness meetings and more money & time lost! Internet drops and...

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No votes

The box in the house is hot and cant hold a connection. Or the out side dish has a bad connection.

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No votes

Yes Alan Perkins need to transfer his phone to a knee address can you call us at 208-240-****

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Exede and Centurylink Products and Services

Most reviewed product and services
  • Exede Internet Service (220 reviews)
  • Exede Internet Plan (68 reviews)
  • Exede Liberty Internet Plan (30 reviews)
  • Centurylink Internet Service (980 reviews)
  • Centurylink Bundle (226 reviews)
  • Centurylink Phone Service (176 reviews)