Centurylink vs Exede

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2219 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service67
  • Poor customer service51
  • Lack of cooperation31
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Available in rural areas 15
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Being lied to28
  • Fraudulent product claims20
  • Internet speeds sucked18
  • False advertising14
  • False advertising12

Products by Exede

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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