Centurylink vs EarthLink

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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2229 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • Service online payment ability 6
  • When it worked 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service68
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18

Products by Centurylink

No items

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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Connectivity 1

Customers don't like

  • Customer service2
  • Tekkies in india said no hope lady1
  • Too aggressive trying to delay cancellation1
  • Unauthorized usage of my credit card1
  • User interface1

Products by EarthLink

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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