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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2538 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service39
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable6
  • Unreliable customer service6
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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 593 COMPANY RESPONSES
  • 952 TOTAL REVIEWS
3.3
Customer service
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Customer service8
  • Careless representatives6
  • No customer appreciation5
  • Rude representatives5
  • Customer support4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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