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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2411 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service74
  • Poor customer service52
  • Lack of cooperation32
  • Professionalism of manager22
  • Network speed not as promised18
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DriveTime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 580 COMPANY RESPONSES
  • 929 TOTAL REVIEWS
3.4
Customer service
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to21
  • Customer service16
  • No customer appreciation15
  • Careless representatives13
  • Given the runaround9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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