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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2412 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service74
  • Poor customer service52
  • Lack of cooperation32
  • Professionalism of manager22
  • Network speed not as promised18
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 637 TOTAL REVIEWS
  • $89K CLAIMED LOSSES
  • $567 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • Cricket sucks all around the board 4
  • I hated my cricket experience 4

Customers don't like

  • Customer service11
  • Lousy customer service9
  • False avertising5
  • Lies taking no responsibility for the inconveniences the cause5
  • Incompetent customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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