Centurylink vs Cox Communications
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Customers like
- When it worked 7
- Quality of internet 7
- Service online payment ability 6
- Internet is ok 6
- Speed 5
Customers don't like
- Customer service146
- Lack of cooperation18
- Professionalism of manager10
- Difficult problem resolution9
- Unreliable customer service6
Products by Centurylink
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Customers like
- Internet speed 8
- No resolution 6
- Represenative was nice 4
- Past performance 4
- Only apologies 4
Customers don't like
- Awful customer service46
- Service support7
- Current performance7
- Did not honor committments5
- Fraudulent billing schemes4
Products by Cox Communications
- Cox Communications Internet Service
- Cox Communications Bundle
- Cox Communications Tv Service
- Cox Communications Customer Care
- Cox Communications Phone Service
- Cox Communications Installation
- Cox Communications Technical Support
- Cox Communications Internet Plan
- Cox Communications Cable Tv Service
- Cox Communications Deal
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Discussion
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I've been very unhappy and angry with Cox Communications
But after reading Centurylink reviews it sounds much worse than Cox.
I'm quite pleased, After being held hostage for years by DirecTV, i finally decided to bundle!!! I have the contour services which I enjoy a lot..its a bit pricey the I'm enjoying it so far..
Can a consumer downgrade their TV service out and just have internet, in other words is the unethical and fraud embracing Cable racketeers drop your calls when you try to cancel... Through their "Voice activated call avoidance system"?
do they have Sales Reps that do not have the power to Cancel or downgrade your service. Only to refer you to the first Call dropping system...
There is not ever any mention on their web site or Phone system. Anything that remotely indicates where or how to downgrade or cancel...
does their tv service have an equal balance of 60% ads versus 40% "entertainment" ( your show!)?
Do they come out of their hole during the Daytime to feed?
or do they prefer to corner and confuse their prey at night?
Warm blooded or Reptilian?