Centurylink vs Cox Communications
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- 8 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2908 TOTAL REVIEWS
Rank
289 out of 1843
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS13
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SUCCESSFUL100%
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AVG CALL DURATION02:20
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ISSUES RESOLVED0%
Top Products and Services
- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1310 TOTAL REVIEWS
Rank
240 out of 1843
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
-
SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Centurylink Reviews
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CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
Centurylink - WE NEED CLASS ACTION SUIT AGAINST CENTURY LINK
My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which...
Centurylink - They keep putting invented charges on my bill, I never get the bill I was promissed. EXTORTION!
When signing up with Century Link over the phone for their Internet only service they were offering for $24.95/month I specifically stated that I will...
Centurylink - I have spent so many hours every week trying to resolve issu
I am exacerbated with all my hours of trying to correct Century Links incorrect account information. I have had some CS agents treat me as if I'm a 3r...
Centurylink - Fraudulent Billing
I've been a customer with this company for almost 8 years. After the first 2 years the billing kept changing...going up. A few months ago I cancelled...
Top Rated Cox Communications Reviews
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Cox Communications - BEWARE: CANCELLING COX SERVICE
When you decide to cancel Cox, please read the following carefully to avoid being charged for things you shouldn't be charged for.
1) Prior to canc...
1) Prior to canc...
Cox Communications - Cox contour system problems
Ever since my wife negotiated a new Cox contract for the Cable,internet and phone, Cox installed new Boxes with their highly touted Contour system....
Cox Communications SUCKS
Cox Communications is the absolute WORST company I have ever worked with. They hike my rates several times a year, tell me I'm getting one internet s...
Cox Communications - Bait and Switch! Where is honesty and integrity?
Worst customer service ever! 9-2-18: Tried "chat" because I couldn't get logged on to my online Cox account. Was asked security question about name...
Cox Communications - Movie Selections
I realize Cox Communications buys programs from the networks to show on the Cox Network.
But whoever is in charge of purchasing these programs for Cox...
But whoever is in charge of purchasing these programs for Cox...
Cox Communications - Early Billing
Cox Communications
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
Atten: Customer Service
I’m writing about the poor service I received over a billin...
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328
Atten: Customer Service
I’m writing about the poor service I received over a billin...
Cox Communications - New E-mail inferior to old E-mail
Every since the change to a newer so called E-mail service by Cox the performance has been slow very often failing to even connect to it for hours....
Cox Communications - Excessive data charges
I have been dealing with Cox for 6-7 months. I have been getting an extra $100 charge for excessive use of data each month. We have changed nothing...
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How would you compare Centurylink vs Cox Communications?
I don't know about Cox, but I was ready to take a chance on them and escape from CenturyLink until one of CenturyLink's agents did the right thing and listened to the recent issue, understood the recent issue, and resolved the recent issue. I am still disappointed that so many hours were spent with other agents that did not understand how to resolve the issue.
And of course there is still my disappointment with a previous issue - that their break-agreement clause was a one-way deal. Curious? Read on: Not going to go into a long story, but I agreed to a 2 year service at a fixed price. Part of the deal was that I would pay a penalty if I did not go the full 2 year term.
If I moved, there would not be a penalty if I kept using the service. I moved. The service at the new location costs about twice as much as the agreed price. If I did not agree to pay the higher price, I was going to be charged the early termination fee.
I do not usually enter into long service agreements, but I made an exception only because I was assured that I would not have to pay the fee if they did not offer service at the new location. When I entered into the agreement I was not informed that if I moved, the price would change to about twice the agreed price and that I would have to pay that new price or pay the early termination fee. It boggles my alleged mind that they could still charge me a penalty for breaking the deal when they would not hold the price that we agreed to. If any lawyers who read this want to initiate a class-action, count me in.
Disclaimer: The foregoing is merely an opinion based on my understanding, belief, and feelings. My agreement to the Terms of Service is merely a recital, as the Terms of Service contain more information than I am willing to read, and the Terms even advise that legal advice be sought. "You may wish to consult with an attorney before using the Services." Not going to happen unless you pay for the attorney and pay me for my time. No siree Bob.
Sorry. I do not agree to all of those terms. This disclaimer applies to past, present and future use of this service and all service that I use or do not use. So there.
Neener neener neener.
It's all in fun anyway, eh comrade? Have a great day!
I've been very unhappy and angry with Cox Communications
But after reading Centurylink reviews it sounds much worse than Cox.
I'm quite pleased, After being held hostage for years by DirecTV, i finally decided to bundle!!! I have the contour services which I enjoy a lot..its a bit pricey the I'm enjoying it so far..
Can a consumer downgrade their TV service out and just have internet, in other words is the unethical and fraud embracing Cable racketeers drop your calls when you try to cancel... Through their "Voice activated call avoidance system"?
do they have Sales Reps that do not have the power to Cancel or downgrade your service. Only to refer you to the first Call dropping system...
There is not ever any mention on their web site or Phone system. Anything that remotely indicates where or how to downgrade or cancel...
does their tv service have an equal balance of 60% ads versus 40% "entertainment" ( your show!)?
Do they come out of their hole during the Daytime to feed?
or do they prefer to corner and confuse their prey at night?
Warm blooded or Reptilian?