Centurylink vs Cox Communications
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Customers like
- Quality of internet 7
- When it worked 7
- Service online payment ability 6
- Internet is ok 5
- Speed 4
Customers don't like
- Customer service39
- Lack of cooperation18
- Professionalism of manager10
- Unreliable6
- Unreliable customer service6
Products by Centurylink
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Customers like
- No resolution 6
- Internet speed 6
- Only apologies 4
- Represenative was nice 4
- Past performance 4
Customers don't like
- Awful customer service16
- Service support7
- Current performance6
- Did not honor committments5
- Billing4
Products by Cox Communications
- Cox Communications Internet Service
- Cox Communications Bundle
- Cox Communications Tv Service
- Cox Communications Customer Care
- Cox Communications Phone Service
- Cox Communications Installation
- Cox Communications Technical Support
- Cox Communications Deal
- Cox Communications Internet Plan
- Cox Communications Cable Tv Service
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Discussion
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I've been very unhappy and angry with Cox Communications
But after reading Centurylink reviews it sounds much worse than Cox.
I'm quite pleased, After being held hostage for years by DirecTV, i finally decided to bundle!!! I have the contour services which I enjoy a lot..its a bit pricey the I'm enjoying it so far..
Can a consumer downgrade their TV service out and just have internet, in other words is the unethical and fraud embracing Cable racketeers drop your calls when you try to cancel...Through their "Voice activated call avoidance system"?
do they have Sales Reps that do not have the power to Cancel or downgrade your service. Only to refer you to the first Call dropping system...
There is not ever any mention on their web site or Phone system. Anything that remotely indicates where or how to downgrade or cancel...
does their tv service have an equal balance of 60% ads versus 40% "entertainment" ( your show!)?
Do they come out of their hole during the Daytime to feed?
or do they prefer to corner and confuse their prey at night?
Warm blooded or Reptilian?