Centurylink vs Cox Communications
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Centurylink
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3046 TOTAL REVIEWS
Rank
290 out of 1891
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS33
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SUCCESSFUL82%
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AVG CALL DURATION04:19
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ISSUES RESOLVED10%
Top Products and Services
Cox Communications
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- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1394 TOTAL REVIEWS
Rank
242 out of 1891
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS0
-
SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Centurylink Reviews
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Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
Centurylink - WE NEED CLASS ACTION SUIT AGAINST CENTURY LINK
My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which...
CenturyLink refuses to provide reward Visa card that was offered when I signed up!!
I signed up for internet service with CenturyLink and they offered $100 reward / rebate Visa card. Now they appear to be refusing to honor this...
Centurylink - They keep putting invented charges on my bill, I never get the bill I was promissed. EXTORTION!
When signing up with Century Link over the phone for their Internet only service they were offering for $24.95/month I specifically stated that I will...
Centurylink - Worst customer service
Called to renew my contract. Didn’t like what they offered so I declined. Later decided to just stay with them and called them back. Got a new price...
Top Rated Cox Communications Reviews
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Cox Communications - BEWARE: CANCELLING COX SERVICE
When you decide to cancel Cox, please read the following carefully to avoid being charged for things you shouldn't be charged for.
1) Prior to canc...
1) Prior to canc...
Cox Communications - Cox contour system problems
Ever since my wife negotiated a new Cox contract for the Cable,internet and phone, Cox installed new Boxes with their highly touted Contour system....
Cox Communications SUCKS
Cox Communications is the absolute WORST company I have ever worked with. They hike my rates several times a year, tell me I'm getting one internet s...
Cox Communications - FRAUD
Let me start by stating this is not a pleasant review. I initially inquired about Cox in January of 2017, due to an upcoming move. I had Verizon as...
Cox Communications - Business contract deceptive
Jake Virgil (jake.virgil2@cox.net) was notified that our business lease was temporary and confirmed that the contract would be able to be terminated...
Cox Communications - The Worse company Ever!!!!!
In December of 2018 I made the switch to Cox from AT&T. The worse mistake I ever did, but the reason was because my contract had ended with AT&T. With...
Cox Communications - Additional charges added to bill.
Signed up for new TV/Internet bundle. Quoted price: $89.99 plus state taxes/FCC surcharges. At time of signup, the exact amount of these taxes/surchar...
Cox Communications - Very inefficient and expensive service.
I contacted to COX to have my service line checked since my signal seemed to be very erratic. So they send three guys out and end runing a new...
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How do you compare Centurylink vs Cox Communications?
I don't know about Cox, but I was ready to take a chance on them and escape from CenturyLink until one of CenturyLink's agents did the right thing and listened to the recent issue, understood the recent issue, and resolved the recent issue. I am still disappointed that so many hours were spent with other agents that did not understand how to resolve the issue.
And of course there is still my disappointment with a previous issue - that their break-agreement clause was a one-way deal. Curious? Read on: Not going to go into a long story, but I agreed to a 2 year service at a fixed price. Part of the deal was that I would pay a penalty if I did not go the full 2 year term.
If I moved, there would not be a penalty if I kept using the service. I moved. The service at the new location costs about twice as much as the agreed price. If I did not agree to pay the higher price, I was going to be charged the early termination fee.
I do not usually enter into long service agreements, but I made an exception only because I was assured that I would not have to pay the fee if they did not offer service at the new location. When I entered into the agreement I was not informed that if I moved, the price would change to about twice the agreed price and that I would have to pay that new price or pay the early termination fee. It boggles my alleged mind that they could still charge me a penalty for breaking the deal when they would not hold the price that we agreed to. If any lawyers who read this want to initiate a class-action, count me in.
Disclaimer: The foregoing is merely an opinion based on my understanding, belief, and feelings. My agreement to the Terms of Service is merely a recital, as the Terms of Service contain more information than I am willing to read, and the Terms even advise that legal advice be sought. "You may wish to consult with an attorney before using the Services." Not going to happen unless you pay for the attorney and pay me for my time. No siree Bob.
Sorry. I do not agree to all of those terms. This disclaimer applies to past, present and future use of this service and all service that I use or do not use. So there.
Neener neener neener.
It's all in fun anyway, eh comrade? Have a great day!
I've been very unhappy and angry with Cox Communications
But after reading Centurylink reviews it sounds much worse than Cox.
I'm quite pleased, After being held hostage for years by DirecTV, i finally decided to bundle!!! I have the contour services which I enjoy a lot..its a bit pricey the I'm enjoying it so far..
Can a consumer downgrade their TV service out and just have internet, in other words is the unethical and fraud embracing Cable racketeers drop your calls when you try to cancel... Through their "Voice activated call avoidance system"?
do they have Sales Reps that do not have the power to Cancel or downgrade your service. Only to refer you to the first Call dropping system...
There is not ever any mention on their web site or Phone system. Anything that remotely indicates where or how to downgrade or cancel...
does their tv service have an equal balance of 60% ads versus 40% "entertainment" ( your show!)?
Do they come out of their hole during the Daytime to feed?
or do they prefer to corner and confuse their prey at night?
Warm blooded or Reptilian?