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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2304 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 6
  • Quality of internet 6
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service70
  • Poor customer service48
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
Delete
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $96.6K CLAIMED LOSSES
  • $32.2K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Did have better customer service before 1

Customers don't like

  • Have no email address available for contact1
  • Policies regarding posters1
  • Shut down their facebook messaging service1
  • Steal reviews from other websites which is illegal1
  • Website has a big problem in uploading documents1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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