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Comcast

1.6
?

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  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3947 TOTAL REVIEWS
Rank
247 out of 1899
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    08:22
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
760 reviews
1.5
216 reviews
1.3
211 reviews

Centurylink

1.5
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3071 TOTAL REVIEWS
Rank
293 out of 1899
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    37
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    10%
Top Products and Services
1.4
919 reviews
1.6
362 reviews
1.7
221 reviews

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sonship_quality
#1315801

I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.

I signed up for it, but after reading reviews, I decided to cancel.

That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.

This was the day after he was here.

A comcast representative, on the other hand, didn't want to let me stop my cable service.

After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.

I cancelled on the spot.

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