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Comcast
Centurylink

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Comcast

Comcast

1.6
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4014 TOTAL REVIEWS
Rank
250 out of 1930
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    08:22
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
763 reviews
1.5
218 reviews
1.3
216 reviews
Centurylink

Centurylink

1.5
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3138 TOTAL REVIEWS
Rank
302 out of 1930
in Telecommunications category
Rating Details
Customer service
Diversity of Products or Services
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    66
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    7%
Top Products and Services
1.4
950 reviews
1.6
392 reviews
1.7
222 reviews

How would you compare Comcast vs Centurylink?

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sonship_quality
#1315801

I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.

I signed up for it, but after reading reviews, I decided to cancel.

That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.

This was the day after he was here.

A comcast representative, on the other hand, didn't want to let me stop my cable service.

After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.

I cancelled on the spot.

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