Comcast vs Centurylink
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Comcast and Centurylink as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Comcast and Centurylink Overview
Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4064 reviews. It is 888 reviews more than Centurylink received since Dec 8, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Comcast customer support team and Centurylink customer service.
Comcast and Centurylink Consumer Ratings
According to consumer ratings and reviews, Comcast ranks 51 points higher in the Telecommunications category than Centurylink. People gave Comcast 1.3 stars for Customer service criterion in Telecommunications category and it is 342 points higher than the worst rated brand in this category. At the same time, Centurylink was rated 1.2 stars for Customer service criterion in this category and it is 315 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Comcast has a higher rating than Centurylink. Regarding Product or Service Quality criterion, consumers gave Comcast 1.7 stars and it is 68% greater than other in category. Centurylink however was rated 1.6 stars and it is 65% greater than other in category.
Comcast and Centurylink Rating Details
Comcast and Centurylink Pros and Cons
- When it works its good
- Internet speed
- Internet service
- When it worked
- Service online payment ability
- Quality of internet
- Poor customer service
- Service
- Outrageously high prices
- Customer service
- Lack of cooperation
- Professionalism of manager
Comcast and Centurylink Most Positive Reviews
Comcast and Centurylink Most Critical Reviews
Comcast and Centurylink Latest Reviews
Comcast and Centurylink Products and Services
- Comcast Internet Service (767 reviews)
- Comcast Bundle (222 reviews)
- Comcast Tv Service (216 reviews)
- Centurylink Internet Service (952 reviews)
- Centurylink Customer Care (391 reviews)
- Centurylink Bundle (226 reviews)
How would you compare Comcast vs Centurylink?
I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.
I signed up for it, but after reading reviews, I decided to cancel.
That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.
This was the day after he was here.
A comcast representative, on the other hand, didn't want to let me stop my cable service.
After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.
I cancelled on the spot.