Comcast vs Centurylink
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Comcast
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- 13 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3868 TOTAL REVIEWS
Rank
243 out of 1867
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL100%
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AVG CALL DURATION10:44
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ISSUES RESOLVED0%
Top Products and Services
Centurylink
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- 8 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2957 TOTAL REVIEWS
Rank
289 out of 1867
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS21
-
SUCCESSFUL100%
-
AVG CALL DURATION05:19
-
ISSUES RESOLVED20%
Top Products and Services
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Top Rated Comcast Reviews
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Xfinity/Comcast latest Modem/WiFi Router TG1682G
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start...
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing...
Comcast - A company that insulates its management from learning about problems.
I attempted to send the following message to Tom Karinshak at Comcast through multiple channels. Comcast does all it can to make sure the make who sho...
Customer loyalty means nothing to Comcast
Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my mon...
Comcast - Remote Not Working
First started out the Comcast Remote wasn’t working
Called Comcast and now their remote is not working nor the sound on my tv remote
The rep says I have...
Called Comcast and now their remote is not working nor the sound on my tv remote
The rep says I have...
Comcast - Bait and Switch
To the point-purchased 2 year agreement, with specific channels and suddenly they took several away with no warning. I called and was told they are in...
Comcast - Slow *** internet
this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am...
Comcast - Over billed with no resolve
I have been overbilled for 3 billing cycles with no resolve. As a senior on a fixed income, I have paid the same bill up until August 2018. The...
Top Rated Centurylink Reviews
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Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
Centurylink - WE NEED CLASS ACTION SUIT AGAINST CENTURY LINK
My 80-yr old mother (fixed income) needed a less-expensive internet and TV service. She asked me to help. I went on to Century Link's CHAT (which...
Centurylink - They keep putting invented charges on my bill, I never get the bill I was promissed. EXTORTION!
When signing up with Century Link over the phone for their Internet only service they were offering for $24.95/month I specifically stated that I will...
CenturyLink refuses to provide reward Visa card that was offered when I signed up!!
I signed up for internet service with CenturyLink and they offered $100 reward / rebate Visa card. Now they appear to be refusing to honor this...
Centurylink - I have spent so many hours every week trying to resolve issu
I am exacerbated with all my hours of trying to correct Century Links incorrect account information. I have had some CS agents treat me as if I'm a 3r...
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How do you compare Comcast vs Centurylink?
I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.
I signed up for it, but after reading reviews, I decided to cancel.
That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.
This was the day after he was here.
A comcast representative, on the other hand, didn't want to let me stop my cable service.
After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.
I cancelled on the spot.