Comcast vs Centurylink
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Comcast
Centurylink
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Comcast
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- 15 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 4014 TOTAL REVIEWS
Rank
250 out of 1930
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS13
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SUCCESSFUL46%
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AVG CALL DURATION08:22
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ISSUES RESOLVED0%
Top Products and Services
Centurylink
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3138 TOTAL REVIEWS
Rank
302 out of 1930
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS66
-
SUCCESSFUL41%
-
AVG CALL DURATION04:19
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ISSUES RESOLVED7%
Top Products and Services
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Top Rated Comcast Reviews
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Comcast - Horrible Customer Service Privacy issues
With Comcast since 1993.Moving 4 times I’m a senior on a fixed income disabled. 9/2018 Andrew in loyalty dept started instant TV., never worked. I...
Xfinity/Comcast latest Modem/WiFi Router TG1682G
I've just installed the Latest Hardware Update from Comcast/xfinity about two weeks ago, the ARRIS TG1682G. The regrets have begone. Let me start...
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing...
Comcast - TV service not working-Privacy issues Billing
I have tried to cancel the Comcast TV service for a year now. I have called over 40 or 50 times and you could see my calls noted on their system...
Top Rated Centurylink Reviews
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Centurylink - Disconnects all the time - So Pissed off.
I've been with the same internet provider for about 5 years. They started as Sprint, became Sprint/Embarq, then I think another buyout, then final...
How to return a modem to centuryLink and maybe even get your well earned money back!
The best way to return a modem from CenturyLink is to do Live Chat to get you shipping label sent to you. It is a prepaid label sent by CenturyLink. A...
CenturyLink's Early Termination Fee for a Service I Can't Use?
I don't normally do this having worked in customer service and taking escalated calls, but I do not recommend using CenturyLink's services.
I enjoyed...
I enjoyed...
CenturyLink Makes it Impossible to Cancel Service!
After 10 years we decided to cancel our service with CenturyLink (formerly Qwest), and they have made it an absolute hassle! After having to make repe...
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How would you compare Comcast vs Centurylink?
I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.
I signed up for it, but after reading reviews, I decided to cancel.
That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.
This was the day after he was here.
A comcast representative, on the other hand, didn't want to let me stop my cable service.
After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.
I cancelled on the spot.