PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Centurylink and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Centurylink
Comcast

Centurylink and Comcast Overview

Total reviews 3358 5011
Company responses 0 0
Issues resolved 10 20

Centurylink and Comcast Consumer Ratings

Rank
352 out of 1460 in Telecommunications category
292 out of 1460 in Telecommunications category
Customer service
275 in category
209 in category
Product or Service Quality
226 in category
192 in category
Website
257 in category
230 in category
Price Affordability
309 in category
345 in category

Centurylink and Comcast Rating Details

Customer service
1.2 (1401 reviews)
1.3 (1290 reviews)
Reviewer's quote

...I would appreciate a call 1-85*-***-**** MARCI WINN NO CUSTOMER SERVICE AT ALL!!!! Thanks foe nothing!..

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...Very frustrating and such poor customer service. It was never resolved and I am irritated..

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Product or Service Quality
1.5 (1239 reviews)
1.7 (1102 reviews)
Reviewer's quote

...We started this service in August or September this year. ( It is now end of Nov. ) We have had problems streaming tv ever since...

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Their services are very expensive for what you actually receive and they are completely unprofessional. The company is so big that they seemingly can no longer manage their unprofessional service staff. I'm disgusted with this company and how they have wasted my time and I'm looking for another...

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Website
1.7 (1172 reviews)
1.8 (1020 reviews)
Reviewer's quote

...Entering my account information on the website is met with "This website is experiencing technical difficulties". Opening a chat window is next to impossible. It seems that if I have any filters activated on my browser negates "chat"...

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I purchased internet and never received a confirmation nor my box this is very disappointing because I made this purchase on the Xfinity website..

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Price Affordability
1.6 (1164 reviews)
1.5 (1006 reviews)
Reviewer's quote

With the price of cashier check and money orders going up who can afford them. They either take our payment online or I will cancel my internet service and I dare them try to collect from us. They will be speaking with our attorney on this matter Its not our fault that they wait until the middle of...

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I called after I got into another contract with the lady I did not understand for the same price. A manager was supposed to call me back it's been a month or more I don't know. Patrick Dwyer send me an email on Friday and asked if you could call me at what time would be great I told him I'm...

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Centurylink and Comcast Pros and Cons

Pros
  • When it worked
  • Quality of internet
  • Service online payment ability
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Customer service
  • Lack of cooperation
  • Difficult problem resolution
  • Poor customer service
  • Service
  • Outrageously high prices

Centurylink and Comcast Most Positive Reviews

Top rated reviews
5

Best internet service in Colorado Springs. 1000megs per second.

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5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

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5

I have been dealing with Century Link for the past two years. After two years of many headaches, unacceptable service...

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5

I put my order in for internet on 9/25/14, everything was good and it was a done deal for installation on 9/30/14 in the...

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Centurylink and Comcast Most Critical Reviews

Lowest rated reviews
1

My father passed away last month, when I went to cancel this TV, Internet and change his Phone options, they Told me...

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1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

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1

I called Centurylink last month and complained about a $5 increase in bill (discount removed) and that no matter what th...

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1

I was installed for their 50 for 50 deal, got a new modem moca ready with G,N capabilities, within 3 weeks our modem sta...

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Centurylink and Comcast Latest Reviews

Recent published reviews
No votes

I want to talk with corporate office or any head office I'm trying to reach u people but can't coz of customer service...

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1

I paid my bill on time and you took extra money out after work

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1.9

AngryFrustration...stress...worry for loss of bussiness meetings and more money & time lost! Internet drops and...

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1

Equipment was never installed back in the outside wall box since day one when you installed everything if I dont get a...

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Centurylink and Comcast Products and Services

Most reviewed product and services
  • Centurylink Internet Service (980 reviews)
  • Centurylink Bundle (226 reviews)
  • Centurylink Phone Service (176 reviews)
  • Comcast Internet Service (817 reviews)
  • Comcast Bundle (252 reviews)
  • Comcast Tv Service (251 reviews)