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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2903 TOTAL REVIEWS
Rank
288 out of 1839
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:20
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
817 reviews
1.6
267 reviews
1.7
211 reviews

Comcast

Has verified representatives
1.6
  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3851 TOTAL REVIEWS
Rank
243 out of 1839
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
745 reviews
1.5
201 reviews
1.3
200 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Centurylink vs Comcast?

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sonship_quality
#1315801

I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.

I signed up for it, but after reading reviews, I decided to cancel.

That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.

This was the day after he was here.

A comcast representative, on the other hand, didn't want to let me stop my cable service.

After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.

I cancelled on the spot.

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