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Centurylink
Comcast

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Centurylink

Centurylink

1.5
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3134 TOTAL REVIEWS
Rank
302 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    57
  • SUCCESSFUL
    47%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    7%
Top Products and Services
1.4
950 reviews
1.6
391 reviews
1.7
222 reviews
Comcast

Comcast

1.6
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4007 TOTAL REVIEWS
Rank
249 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    08:22
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
763 reviews
1.5
218 reviews
1.3
216 reviews

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sonship_quality
#1315801

I have never had Centurylink, but I can share how their representatives came to my door with a promotional plan.

I signed up for it, but after reading reviews, I decided to cancel.

That went very well with no pressure to stay with them. I tried calling the representatives number he left me on his card. His no. registered as being disconnected.

This was the day after he was here.

A comcast representative, on the other hand, didn't want to let me stop my cable service.

After offering me two options, I decided on the first one, which would have been the very least cost. I was told, after being put on hold, three times, for quite awhile, that he couldn't offer it to me due to it being a promotion for only new customers.

I cancelled on the spot.

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