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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2607 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it worked 7
  • Quality of internet 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service41
  • Lack of cooperation18
  • Professionalism of manager10
  • Unreliable customer service6
  • Unreliable6
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Cincinnati Bell

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 33 COMPANY RESPONSES
  • 399 TOTAL REVIEWS
  • $69.8K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contracts 12
  • Speed of internet 2
  • Price is good 2
  • Decent package 1
  • Customer service 1

Customers don't like

  • Extremely bad customer service21
  • Poor channel selection12
  • Unreliable cable tv11
  • Foreign customer service8
  • Slow internet6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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