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Centurylink

Telecommunications
  • 6 ISSUES RESOLVED
  • 2376 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Quality of internet 7
  • When it worked 7
  • Service online payment ability 6
  • Internet is ok 5
  • Speed 4

Customers don't like

  • Customer service73
  • Poor customer service51
  • Lack of cooperation32
  • Professionalism of manager21
  • Network speed not as promised18
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Cincinnati Bell

Telecommunications
  • 0 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $667 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • No contracts 11
  • Not a thing 2
  • Price is good 2
  • Speed of internet 2
  • Quality 1

Customers don't like

  • Poor customer service7
  • Channel selection6
  • Horrible customer service4
  • Slow internet4
  • Lack of consistency in services being paid for4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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