PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dr Horton and Century Communities as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dr Horton
Century Communities

Dr Horton and Century Communities Overview

Total reviews
559
130
Company responses
0
0
Issues resolved
2
2

Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 559 reviews. It is 429 reviews more than Century Communities received since Jul 29, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Century Communities customer support team than with Dr Horton customer service.

Dr Horton and Century Communities Consumer Ratings

Rank
297 out of 2726 in Construction and Repair category
304 out of 2726 in Construction and Repair category
Customer service
218 in category
243 in category
Reliability
206 in category
213 in category
Product or Service Quality
251 in category
247 in category

According to consumer ratings and reviews, Dr Horton ranks 7 points higher in the Construction and Repair category than Century Communities. People gave Dr Horton 1.4 stars for Customer service criterion in Construction and Repair category and it is 496 points higher than the worst rated brand in this category. At the same time, Century Communities was rated 1.3 stars for Customer service criterion in this category and it is 471 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Dr Horton has a higher rating than Century Communities. Regarding Product or Service Quality criterion, consumers gave Dr Horton 1.3 stars and it is 65% greater than other in category. Century Communities however was rated 1.3 stars and it is 65% greater than other in category.

Dr Horton and Century Communities Rating Details

Customer service
1.4 (207 reviews)
1.3 (75 reviews)
Reviewer's quote

Worst company and customer service ever. They lied to me about what comes with the home and say they will take care of it while pushing you to hurry up and sign. There were what I thought were minor issues with the floor that they said they would fix but they didn’t...

Yung R

Short story of my experience I have texts and emails of their lack of customer service. February 2018 I decided to purchase a home in Kerman CA known as The Crossings. Well after a long 5 months I was sandbagged by the lender I was initially preapproved for the home loan...

PissedConsumer1318668
Reliability
1.3 (200 reviews)
1.2 (68 reviews)
Reviewer's quote

SEWAGE BACK UP CHEAP MATERIAL, NO RESPONSE WHEN NEEDED,VERY BAD COMPANY

jimmy d

Century Communities/NewHomeSource won’t approve my honest home review and experience since residing in my new home, so I came here.I had a REALLY awful experience with Century Communities as a First Time Home Buyer in a new state. Their former Project Manager (that is no longer with the company)...

Sasha S
Product or Service Quality
1.3 (193 reviews)
1.3 (54 reviews)
Reviewer's quote

...Shoddy construction poor quality in their products. Look closely before you purchase. I suggest you talk to homeowners in the community to get a good idea of the problems you may encounter...

Not Interested I

...Lousy customer service. Stay away from this builder..

Mark M

Dr Horton and Century Communities Pros and Cons

Pros
  • Floorplan
  • Design
  • Price
  • Floor plans
  • Floor plan
  • Our floorplan and community
Cons
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors
  • Poor business dishonesty sales
  • Entire experience
  • Customer service

Dr Horton and Century Communities Most Positive Reviews

Top rated reviews
5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

5

When home shopping my wife and I visited Jonesboro meadows and spoke with Karen the sales rep. After looking at other...

Dr Horton and Century Communities Most Critical Reviews

Lowest rated reviews
1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

1

Century bought lots in our neighborhood and how we have suffered. They ignore warranty problems, they run roughshod...

Dr Horton and Century Communities Latest Reviews

Recent published reviews
1

They no longer care to repair or stand behind their property. Shoddy construction poor quality in their products. Look...

Read all 559 reviews
1

These criminals converted Saddle Ridge Apartments in Englewood Co to condos in 2004. Installed hot water heater then...

Read all 130 reviews

Dr Horton and Century Communities Products and Services

Most reviewed product and services
  • Dr Horton House Construction (172 reviews)
  • Dr Horton Warranty (50 reviews)
  • Dr Horton Customer Care (43 reviews)
  • Century Communities House Construction (46 reviews)
  • Century Communities Home Buying (20 reviews)
  • Century Communities Customer Care (6 reviews)