PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dr Horton and Century Communities as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dr Horton
Century Communities

Dr Horton and Century Communities Overview

Total reviews 607 140
Company responses 0 0
Issues resolved 2 2

Dr Horton and Century Communities Consumer Ratings

Rank
315 out of 1991 in Construction and Repair category
323 out of 1991 in Construction and Repair category
Customer service
232 in category
250 in category
Reliability
215 in category
224 in category
Product or Service Quality
262 in category
264 in category
Turnaround Time
214 in category
237 in category

Dr Horton and Century Communities Rating Details

Customer service
1.3 (229 reviews)
1.2 (82 reviews)
Reviewer's quote

...Very cheaply built and the customer service department is horrible..

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Short story of my experience I have texts and emails of their lack of customer service. February 2018 I decided to purchase a home in Kerman CA known as The Crossings. Well after a long 5 months I was sandbagged by the lender I was initially preapproved for the home loan...

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Reliability
1.3 (219 reviews)
1.2 (75 reviews)
Reviewer's quote

Had to complete 5 final inspection because of a huge lack of quality control. Plumbing is terrible hot is cold and cold is hot on laundry shower and kitchen sink. Shower head in Master bath is loose. Paint quality is poor. Paint is thin on inside and outside. The paint comes off with a damp cloth....

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Problems list:1. We had a contract on another Century House and switched to a different house on the same street. We had negotiated a fridge and 2 ACs in the current house, which were denied to us after the switch.2. There are several items over $3000 on our contract that we paid for that do not...

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Product or Service Quality
1.3 (213 reviews)
1.3 (60 reviews)
Reviewer's quote

We do not have a customer service department in Knoxville, Tn. who respond to customer concerns. We closed on our home on July 9, 2019...

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...We had a big problem with the sewer, which resulted clogged by a big piece of concrete, and the quality of the finishes is very poor..

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Turnaround Time
1.4 (200 reviews)
1.2 (59 reviews)
Reviewer's quote

...the bubbles in the roof, to water leaking from vents, a front step that is on it's second replacement because it keeps sinking and was replaced the first time with a dip in it, a lumpy yard, construction debris thrown under the sod, planting dead sod, bad interior/exterior painting and staining, concrete...

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She proceeded to tell me that we had short time to bring the score up by closing day 6/30/2020, that the report would have to reflect the score by May when she would rescore me. I spoke to Lara Cohen and Renee Nodar extensively explaining I do not have a lot of funds I only have the 3. 5 % and...

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Dr Horton and Century Communities Pros and Cons

Pros
  • Floorplan
  • Design
  • Price
  • Floor plans
  • Location of home
  • Floor plan
Cons
  • Very disappointed with overall workmanship
  • Lot of lip service
  • Really poor subcontractors
  • Poor customer service
  • Poor business dishonesty sales
  • Nightmare

Dr Horton and Century Communities Most Positive Reviews

Top rated reviews
5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

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5

When home shopping my wife and I visited Jonesboro meadows and spoke with Karen the sales rep. After looking at other...

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5

So happy we were to move into our brand new home at Sea Country, Waianae, HI. Model 40 Everything wasn't perfect and...

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5

We built a house from century. Everything from signing the contract to choosing the land and floor plan to the design...

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Dr Horton and Century Communities Most Critical Reviews

Lowest rated reviews
1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

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1

Century bought lots in our neighborhood and how we have suffered. They ignore warranty problems, they run roughshod...

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1

worst company I have ever dealt with. I am still waiting for repairs to the *** poor workmanship of this outfit....

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1

I purchased my newly build home less than 2 months ago and several issues already. Wiring issues in the dining which...

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Dr Horton and Century Communities Latest Reviews

Recent published reviews
1.4

Had to complete 5 final inspection because of a huge lack of quality control. Plumbing is terrible hot is cold and cold...

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No votes

Hi all ,
I got lost as shall i buy home from them or not
Lives in Grorgia

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No votes

Superintendent issues as well as sales person issues as well.

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1

Problems list:
1. We had a contract on another Century House and switched to a different house on the same street. We had...

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Dr Horton and Century Communities Products and Services

Most reviewed product and services
  • Dr Horton House Construction (206 reviews)
  • Dr Horton Warranty (55 reviews)
  • Dr Horton Home Buying (18 reviews)
  • Century Communities House Construction (50 reviews)
  • Century Communities Home Buying (21 reviews)