PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Century Communities and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Century Communities
Dr Horton

Century Communities and Dr Horton Overview

Total reviews 172 742
Company responses 0 0
Issues resolved 3 7

Century Communities and Dr Horton Consumer Ratings

Rank
282 out of 1343 in Construction and Repair category
76 out of 366 in Home Builders category
Customer service
206 in category
61 in category
Reliability
203 in category
64 in category
Price Affordability
182 in category
63 in category
Advertised vs Delivered
157 in category
66 in category

Century Communities and Dr Horton Rating Details

Customer service
1.2
(104 reviews)
1.3
(313 reviews)
Reviewer's quote

Natalie the warranty claims representative for this builder sucks at customer service. I had a 2054 house built in citrus springs Florida 14 months ago. The electrical outlets all went out in the kitchen...

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...Theres no direct number for DR Horton customer service, which is very concerning..

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Reliability
1.2
(90 reviews)
1.3
(285 reviews)
Reviewer's quote

I am very disappointed to have even gotten involved with this builder. I purchased a home for my mother. we closed on dec 27, 2023. When we got the house there was debris all over yard and driveway. There was mud all over driveway and front door, stairs had mud stains from boots, blind in front was...

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We need security street lights on York and N Shayna Road, Troutman, N C 28166... Brookside Community...

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Price Affordability
2.1
(82 reviews)
2.1
(251 reviews)
Reviewer's quote

We sent our deposit and our home was supposed to be done in June the date kept getting pushed back and pushed back and the price kept going up. We got to the point where we didnt even qualify for the loan anymore because they kept raising the price. We had to back out and they wont give us our...

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Then I got another email that the price went up $30k (but they purchased everything 4 months ago and they couldn't even add 2 outlets for us?). I asked if we were still on track for a Sept/Oct closing and got an email back that it will actually be more towards the end of the year now. The next...

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Advertised vs Delivered
1.3
(79 reviews)
1.3
(232 reviews)
Reviewer's quote

Obviously it was not, but then we had the chance to switch to a bigger one that was delivered mid December 2019. No chance to customize the floors throughout, the day of the first schedule of the closing the house was not deliverable. We had a big problem with the sewer, which resulted clogged by a...

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Upstairs bathrooms ripped out, no toilet can't use the facilities. Carpet ripped up flooring ripped up the LVL Joyce main beam is warped and bent. They gotta replace it. The joists are not connected to it. You can see it in pictures these guys suck as builders.we Have been promised several times of...

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Century Communities and Dr Horton Pros and Cons

Pros
  • Location of home
  • Floor plans
  • Floor plan
  • Floorplan
  • Design
  • Price
Cons
  • Poor customer service
  • Poor business dishonesty sales
  • Poor business
  • Very disappointed with overall workmanship
  • Lot of lip service
  • Unsatisfactory customer service

Century Communities and Dr Horton Most Positive Reviews

Top rated reviews
5

When home shopping my wife and I visited Jonesboro meadows and spoke with Karen the sales rep. After looking at other...

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5

I love my home. Waiting for assistance with doorbell. We have not had any issues that have not been addressed and...

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5

We built a house from century. Everything from signing the contract to choosing the land and floor plan to the design...

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5

I had Matt Gonzales and Yvette Serna here in Albuqerque, New Mexico that provided the best customer service experience....

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Century Communities and Dr Horton Most Critical Reviews

Lowest rated reviews
1

I have had the worst experience happen in Westminster subdivision I was beat up by a Century Community Salesman name...

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1

Upstairs bathrooms ripped out, no toilet can't use the facilities. Carpet ripped up flooring ripped up the LVL Joyce...

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1

Natalie the warranty claims representative for this builder sucks at customer service. I had a 2054 house built in citru...

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1

They will say anything to get you to sign a contract. They are a cookie cutter builder and expect you to do all the...

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Century Communities and Dr Horton Latest Reviews

Recent published reviews
No votes

The quality of their houses is horrible, from flooring, to walls, to paint, everything is done like no one care and you...

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No votes

Need TO GET NAME OF KITCHEN CABINET MAKER IN ORDER TO BUY RELACEMENT CABINETS FOR KITCHEN, DUE TO A FLOOD...pls call me...

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No votes

I hate to say this, but I actually feel better seeing all of the negative comments about this company. I thought my horr...

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3.1

We need security street lights on York and N Shayna Road, Troutman, N C 28166... Brookside Community...

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