PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Century Communities and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Century Communities
Dr Horton

Century Communities and Dr Horton Overview

Total reviews
130
555
Company responses
0
0
Issues resolved
2
2

Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 555 reviews. It is 425 reviews more than Century Communities received since Jul 29, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Century Communities customer support team than with Dr Horton customer service.

Century Communities and Dr Horton Consumer Ratings

Rank
304 out of 2995 in Construction and Repair category
298 out of 2995 in Construction and Repair category
Customer service
241 in category
213 in category
Reliability
211 in category
204 in category
Website
246 in category
240 in category

According to consumer ratings and reviews, Dr Horton ranks 6 points higher in the Construction and Repair category than Century Communities. People gave Century Communities 1.3 stars for Customer service criterion in Construction and Repair category and it is 462 points higher than the worst rated brand in this category. At the same time, Dr Horton was rated 1.4 stars for Customer service criterion in this category and it is 490 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Dr Horton has a higher rating than Century Communities. Regarding Website criterion, consumers gave Century Communities 1.9 stars and it is 65% greater than other in category. Dr Horton however was rated 2 stars and it is 66% greater than other in category.

Century Communities and Dr Horton Rating Details

Customer service
1.3 (75 reviews)
1.4 (203 reviews)
Reviewer's quote

...from sales rep after I sent an email saying I am not proceeding are below "I received this" "Here is cancelation" Will you see such a response from any service provider or a product owner to a customer if the customer is saying they no longer want the product or service. Response will be either "What is wrong...

Jince G

Our DR Horton experience started off good but once we saw the home for the first time, everything changed. They made promises to resolve issues again and again but once we signed the paperwork, it was thrown in ur face from one of their warranty specialist that since we closed, there was nothing we...

Jon o
Reliability
1.2 (68 reviews)
1.3 (197 reviews)
Reviewer's quote

Century Communities/NewHomeSource won’t approve my honest home review and experience since residing in my new home, so I came here.I had a REALLY awful experience with Century Communities as a First Time Home Buyer in a new state. Their former Project Manager (that is no longer with the company)...

Sasha S

warranty 1st guy came made appointment no show called said sent in not in computer will get back with me .....he quit....talked with rick said we dont pay for missed appointments ......let next guy come and went thru it again make appointment for repairs said cant take any more time off he said he...

jeff j
Website
1.9 (64 reviews)
2 (166 reviews)
Reviewer's quote

...I was forced to log onto the Century website and chat with an agent. I explained my problem and I requested to speak with senior management at corporate. I was asked for my information and called within 30 minutes...

PissedConsumer1109506

...are Racist People that are Not in your best interest! They are not treating people like this in “their communities,” Just look at the management’s website and see the difference. Who am I? And why do I provide this information? I’m a "Pan-Africanism community activist!” here to help save homebuyers and families from becoming NEW victims, and to report critical facts to existing homeowners. My Only goal is to help prevent more innocent...

Keng

Century Communities and Dr Horton Pros and Cons

Pros
  • Floor plans
  • Floor plan
  • Our floorplan and community
  • Floorplan
  • Price
  • Good location
Cons
  • Poor business dishonesty sales
  • Entire experience
  • Customer service
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

Century Communities and Dr Horton Most Positive Reviews

Top rated reviews
5

When home shopping my wife and I visited Jonesboro meadows and spoke with Karen the sales rep. After looking at other...

5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

Century Communities and Dr Horton Most Critical Reviews

Lowest rated reviews
1

Century bought lots in our neighborhood and how we have suffered. They ignore warranty problems, they run roughshod...

1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

Century Communities and Dr Horton Latest Reviews

Recent published reviews
1

These criminals converted Saddle Ridge Apartments in Englewood Co to condos in 2004. Installed hot water heater then...

Read all 130 reviews

I bought a DRHORTON house 5/31/19, big mistake! I've had problems ever since with the house! The entire house is off...

Read all 555 reviews

Century Communities and Dr Horton Products and Services

Most reviewed product and services
  • Century Communities House Construction (46 reviews)
  • Century Communities Home Buying (20 reviews)
  • Century Communities Customer Care (6 reviews)
  • Dr Horton House Construction (171 reviews)
  • Dr Horton Warranty (51 reviews)
  • Dr Horton Customer Care (44 reviews)