PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Century Communities and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Century Communities
Dr Horton

Century Communities and Dr Horton Overview

Total reviews 137 601
Company responses 0 0
Issues resolved 2 2

Century Communities and Dr Horton Consumer Ratings

Rank
317 out of 1962 in Construction and Repair category
310 out of 1962 in Construction and Repair category
Customer service
245 in category
220 in category
Reliability
218 in category
210 in category
Website
269 in category
214 in category
Price Affordability
219 in category
217 in category

Century Communities and Dr Horton Rating Details

Customer service
1.2 (81 reviews)
1.3 (227 reviews)
Reviewer's quote

Short story of my experience I have texts and emails of their lack of customer service. February 2018 I decided to purchase a home in Kerman CA known as The Crossings. Well after a long 5 months I was sandbagged by the lender I was initially preapproved for the home loan...

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...Very cheaply built and the customer service department is horrible..

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Reliability
1.2 (74 reviews)
1.3 (217 reviews)
Reviewer's quote

Very frustrating experience.. Bought home with builder in construction phase. Half of things that were shown as standard are now not being put in and when asked we are told it was not part of plan and it will be extra to add it. Really poor experience with this builder.

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I was going to buy my dream house when the person in the office called us in to sign for resevinh the house when I noticed the house I chose had no front porch i told my husband thats not he house I told her she had talked to my realtor and he told her the one I wanted my qhole family was there to...

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Website
1.9 (69 reviews)
2 (182 reviews)
Reviewer's quote

...I was forced to log onto the Century website and chat with an agent. I explained my problem and I requested to speak with senior management at corporate. I was asked for my information and called within 30 minutes...

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...are Racist People that are Not in your best interest! They are not treating people like this in “their communities,” Just look at the management’s website and see the difference. Who am I? And why do I provide this information? I’m a "Pan-Africanism community activist!” here to help save homebuyers and families from becoming NEW victims, and to report critical facts to existing homeowners. My Only goal is to help prevent more innocent...

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Price Affordability
2.2 (67 reviews)
2.2 (184 reviews)
Reviewer's quote

...if i wanted a *** build then i would have bought a house at 3/4 the price and freaken got PROFESSIONALS to remodel the damn house. at this point it has ALREADY BEEN 6 MONTHS and now they are saying they wont fix it. ARE YOU SERIOUS?? they wont admit their fault...

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We are now facing HOA fees of from $835- $1,100 per quarter! The price difference depends on our type of home, with the SFH paying 65% and the multi family homes paying $35% of the total UNCUT budget! This has put a large percentage of homeowners in an impossible situation. Sell? Who's going to buy...

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Century Communities and Dr Horton Pros and Cons

Pros
  • Floor plans
  • Location of home
  • Floor plan
  • Floorplan
  • Design
  • Price
Cons
  • Poor customer service
  • Poor business dishonesty sales
  • Nightmare
  • Very disappointed with overall workmanship
  • Lot of lip service
  • Really poor subcontractors

Century Communities and Dr Horton Most Positive Reviews

Top rated reviews
5

When home shopping my wife and I visited Jonesboro meadows and spoke with Karen the sales rep. After looking at other...

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5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

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5

We built a house from century. Everything from signing the contract to choosing the land and floor plan to the design...

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5

So happy we were to move into our brand new home at Sea Country, Waianae, HI. Model 40 Everything wasn't perfect and...

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Century Communities and Dr Horton Most Critical Reviews

Lowest rated reviews
1

Century bought lots in our neighborhood and how we have suffered. They ignore warranty problems, they run roughshod...

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1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

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1

I purchased my newly build home less than 2 months ago and several issues already. Wiring issues in the dining which...

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1

worst company I have ever dealt with. I am still waiting for repairs to the *** poor workmanship of this outfit....

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Century Communities and Dr Horton Latest Reviews

Recent published reviews
1

Very frustrating experience.. Bought home with builder in construction phase. Half of things that were shown as...

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1.8

I was going to buy my dream house when the person in the office called us in to sign for resevinh the house when I...

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1

We bought a home from Century Communities in October 2019. Since our move in date, we have discovered one problem after...

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No votes

My yard and driveway are constantly with standing water. My driveway is cracked in several places. There doesnt seem to...

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Century Communities and Dr Horton Products and Services

Most reviewed product and services
  • Century Communities House Construction (50 reviews)
  • Century Communities Home Buying (20 reviews)
  • Century Communities Customer Care (6 reviews)
  • Dr Horton House Construction (206 reviews)
  • Dr Horton Warranty (54 reviews)
  • Dr Horton Customer Care (46 reviews)