PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Century Communities and Crown Communities as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Century Communities
Crown Communities

Century Communities and Crown Communities Overview

Total reviews
135
42
Company responses
0
0
Issues resolved
2
0

Century Communities and Crown Communities Consumer Ratings

Rank
310 out of 1921 in Construction and Repair category
397 out of 1921 in Construction and Repair category
Customer service
248 in category
252 in category
Reliability
219 in category
220 in category
Website
262 in category
290 in category
Price Affordability
221 in category
224 in category

Century Communities and Crown Communities Rating Details

Customer service
1.2 (80 reviews)
1.2 (21 reviews)
Reviewer's quote

Short story of my experience I have texts and emails of their lack of customer service. February 2018 I decided to purchase a home in Kerman CA known as The Crossings. Well after a long 5 months I was sandbagged by the lender I was initially preapproved for the home loan...

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There is absolutely no customer service. Trying to get repairs done is never ending! You can never talk to a person on the phone everything is done online which makes it easier for crown not to hear all the complaints from upset customers. Good luck if you get them to come out and fix something...

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Reliability
1.2 (72 reviews)
1.2 (22 reviews)
Reviewer's quote

Stay far, far away from any home built by this company. Weve had nothing but issues since we moved in and their warranty department just wants to resolve the issues with the cheapest solution. They slap a bandaid over the problem hoping youll go away.

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Our subdivision was Crown and we bought the first home. I truly believe that with a combination of DeKalb county slack regulations and crown taking short cuts, our retirement home will not last thru our retirement.I was so angry when we had our 1 yr. Inspection to fix nail pops. They used watered...

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Website
1.9 (68 reviews)
1.7 (20 reviews)
Reviewer's quote

...I was forced to log onto the Century website and chat with an agent. I explained my problem and I requested to speak with senior management at corporate. I was asked for my information and called within 30 minutes...

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Crown built my home on Lot 002A, 817 Rollo Domino Circle, Evans, GA 30809 in 2014. I have had to pay for my own repair of my AC which looked a sieve according to the repairman. The runaround with this company is sickening.Now, my floor in the master suite closet is collapsing and the tiles are...

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Price Affordability
2.2 (66 reviews)
2.1 (20 reviews)
Reviewer's quote

...if i wanted a *** build then i would have bought a house at 3/4 the price and freaken got PROFESSIONALS to remodel the damn house. at this point it has ALREADY BEEN 6 MONTHS and now they are saying they wont fix it. ARE YOU SERIOUS?? they wont admit their fault...

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...Also now that i want to sale i have to go down on the price. They are now saying that they want fix it. I have noticed that my house is not the only one so I am now looking into a class Action lawsuit against them for faulty ..

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Century Communities and Crown Communities Pros and Cons

Pros
  • Floor plans
  • Location of home
  • Floor plan
  • Stay away
  • Staff who answered the phone
  • No pros
Cons
  • Poor business dishonesty sales
  • Poor customer service
  • Poor business
  • Poor product and service quality
  • Customer service
  • Was told someone will contact me

Century Communities and Crown Communities Most Positive Reviews

Top rated reviews
5

When home shopping my wife and I visited Jonesboro meadows and spoke with Karen the sales rep. After looking at other...

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No votes
5

We built a house from century. Everything from signing the contract to choosing the land and floor plan to the design...

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No votes

Century Communities and Crown Communities Most Critical Reviews

Lowest rated reviews
1

Century bought lots in our neighborhood and how we have suffered. They ignore warranty problems, they run roughshod...

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1

Bought a house with cracked granite, cracked hardwood floor and stains on the carpet. They won't replace damaged items...

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1

I purchased my newly build home less than 2 months ago and several issues already. Wiring issues in the dining which...

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1

Their customer service after you purchase your home will be nightmare. It's been almost 2 years since we moved in and...

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Century Communities and Crown Communities Latest Reviews

Recent published reviews
1

Stay far, far away from any home built by this company. Weve had nothing but issues since we moved in and their...

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No votes

My LED Screen is not displays any thing and I can't get any help from crown please help me as soon as possible.

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1

I attempted to purchase a home with Century Communities with Salesperson Lara Cohen accompanied with my own Realtor. In...

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1

Our subdivision was Crown and we bought the first home. I truly believe that with a combination of DeKalb county slack r...

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Century Communities and Crown Communities Products and Services

Most reviewed product and services
  • Century Communities House Construction (49 reviews)
  • Century Communities Home Buying (20 reviews)
  • Century Communities Customer Care (6 reviews)
  • Crown Communities House Construction (26 reviews)
  • Crown Communities Cambridge House Construction (2 reviews)
  • Crown Communities Home Buying (1 review)