PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Xpo Logistics and Central Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Central Transport

Central Transport

Has Verified Representatives
1.8
Xpo Logistics
Central Transport

Xpo Logistics and Central Transport Overview

Total reviews
319
459
Company responses
0
207
Issues resolved
0
2

Xpo Logistics and Central Transport Consumer Ratings

Rank
263 out of 1030 in Transportation and Logistics category
102 out of 1030 in Transportation and Logistics category
Customer service
155 in category
154 in category
Product or Service Quality
160 in category
140 in category
Tracking Tool
126 in category
80 in category
Turnaround Time
136 in category
105 in category

Xpo Logistics and Central Transport Rating Details

Customer service
1.1 (186 reviews)
1.1 (145 reviews)
Reviewer's quote

Furthermore, XPO Logistics intentionally falsified the status of the shipment and provided false information to Amazon Services Customer Service and me, the consumer, about the shipment status during a conference call held on Wednesday, July 1, 2020. Also, XPO Logistics conveyed false and...

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Not only are they often late/dont show up for pickups, the customer service is extremely unhelpful and oftentimes rude. These shipments are time-sensitive, but they make no attempt to help us prioritize already-late shipments, instead choosing to roll us over to the next day. If it werent for the...

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Product or Service Quality
1 (152 reviews)
1.2 (133 reviews)
Reviewer's quote

I want to report terrible customer service from one of XPO Logistic's employees. The "customer service" representative Jennifer, located at the Bridgeview, IL office at 10080 S. Harlem Ave...

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Then when you call to get updates or to try to get something moving, the customer service personnel acts like they are pissed that you are even asking questions. What gets me even more is the lack of empathy. Like we have no reason to be upset or even concerned that it is taking almost a week...

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Tracking Tool
1.2 (140 reviews)
1.7 (104 reviews)
Reviewer's quote

...They shipped it and tracking shows it was received at the XPO Logistics warehouse in Ontario Ca. After waiting 8 hours for the delivery I called to check and was told the delivery was on hold. They said they were unable to locate the package...

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We ordered a tool box from Harbor Freight. They use this company for larger deliveries which is not disclosed on their site. These days shipments tend to come within a week so after a week and not getting it I called and was told that this company would be delivering and to call them...

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Turnaround Time
1.1 (138 reviews)
1.3 (112 reviews)
Reviewer's quote

...A waste of people's time and patience. Brandon, Florida..

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I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

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Xpo Logistics and Central Transport Pros and Cons

Pros
  • Horrendous
  • Unbelievably confusing and disorganized
  • Rediculous
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
Cons
  • Lack of responsibility
  • Lack of communication
  • Not being responsible to call to reschedule
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight

Xpo Logistics and Central Transport Most Positive Reviews

Top rated reviews
5

I'm checking to see if our company is setup as a carrier and to get access to loadboard

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5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

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5

Not pissed just finding about employment

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5

I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from...

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Xpo Logistics and Central Transport Most Critical Reviews

Lowest rated reviews
1

I haven't seen a more pathetic delivery service than that offered by Ikea in partnership with XPO service. I paid 80$...

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1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

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1

We purchased a washer and dryer unit from Lowes. Simple you should think.
First let me say... I discovered delivery an...

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1

We used Central Freight to bring in components from our vendor for just in time manufacturing.

Big mistake. The deliv...

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Xpo Logistics and Central Transport Latest Reviews

Recent published reviews
1

If i could give these frauds a minus rating, i would ... Lowe's needs to review their 3rd party delivery contract with...

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No votes

Central transport has a delivery that belongs to me they are very very very slow in contacting customers that are...

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1

On Monday, May 18, 2020, our family ordered a Bowflex Blaze Home Gym Sold by Amazon.com Services LLC. The equipment was...

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1

We are a drop-off point for products and are responsible for organizing shipments before they are picked up by LTL...

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Xpo Logistics and Central Transport Products and Services

Most reviewed product and services
  • Xpo Logistics Delivery Service (178 reviews)
  • Xpo Logistics Home Delivery Service (43 reviews)
  • Xpo Logistics Vehicle Driver (28 reviews)
  • Central Transport Delivery Service (119 reviews)
  • Central Transport Shipping Service (63 reviews)
  • Central Transport Customer Care (28 reviews)