PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Central Transport and Southeastern Freight Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Central Transport
Southeastern Freight Lines

Central Transport and Southeastern Freight Lines Overview

Total reviews 468 35
Company responses 218 0
Issues resolved 2 0

Central Transport and Southeastern Freight Lines Consumer Ratings

Rank
106 out of 1074 in Transportation and Logistics category
260 out of 1074 in Transportation and Logistics category
Customer service
158 in category
164 in category
Product or Service Quality
146 in category
207 in category
Turnaround Time
111 in category
193 in category
Exchange, Refund and Cancellation Policy
132 in category
181 in category

Central Transport and Southeastern Freight Lines Rating Details

Customer service
1.1 (150 reviews)
1.1 (14 reviews)
Reviewer's quote

...I can understand a 1 maybe 2 day delay, but a week? Calling Customer service is a waste of time..

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He took off really angry I called customer service immediately and was passed on to 4 or 5 different people whom I had to explain what had happened over and over again. Finally I requested to speak to a supervisor and she kindly rescheduled a delivery, which actually NEVER happened on the day they...

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Product or Service Quality
1.2 (136 reviews)
1 (10 reviews)
Reviewer's quote

We are a drop-off point for products and are responsible for organizing shipments before they are picked up by LTL companies. Central Transport is by far one of the worst we work with. Not only are they often late/dont show up for pickups, the customer service is extremely unhelpful and oftentimes...

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...Customer service was no help and the broker that quoted me apparently never worked there, but the emails prove it came from their company. This whole thing is a perfect reason why freight companies are mostly fly by night businesses. Stay Away from Southeastern Freight Lines...

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Turnaround Time
1.3 (115 reviews)
1 (7 reviews)
Reviewer's quote

I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

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...If the lying wasn't enough from their people on the phone the drivers were arrogant every time. (3 different drivers) I will never accept a delivery from this company again, nor ever ship out with them. I suggest you not deal with them, period!..

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Exchange, Refund and Cancellation Policy
1.1 (110 reviews)
1 (8 reviews)
Reviewer's quote

When I wrote a complaint I was told to fill in a lost freight claim to which I was given a reply that the lost freight was not expensive enough to warrant a refund so I would get nothing, now I had been paid from the girl whom it was to be delivered so I was not out but she expected both boxes so...

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...No follow up after delivery was finally made, refused my request to refund any/all of the shipping costs to make up for my losing money on their mistake. I will never use them again and I will make sure that anyone or company that I order from is made aware of this issue..

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Central Transport and Southeastern Freight Lines Pros and Cons

Pros
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
No votes
Cons
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight
  • Customer service
  • Attitude of the lady i spoke with
  • Driver and his attitude

Central Transport and Southeastern Freight Lines Most Positive Reviews

Top rated reviews
5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

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No votes
5

I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from...

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No votes

Central Transport and Southeastern Freight Lines Most Critical Reviews

Lowest rated reviews
1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

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1

terrible delivery service did promise to deliver my package between 1 p.m. and 4 p.m. well now is 5:30 p.m. and I still...

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1

We used Central Freight to bring in components from our vendor for just in time manufacturing.

Big mistake. The deliv...

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1

If you can help it at all, DO NOT do business with this freight line. Their customer service is awful and the first...

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Central Transport and Southeastern Freight Lines Latest Reviews

Recent published reviews
No votes

I believe the CT web site should be clearer as to how to prepay shipment cost.... Or at least not charge someone for...

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1

We paid for four pallets of computers to be shipped to our company. They stacked them on top of each other doing 10k in...

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No votes

I got fried got fired September 26 on my day off. About me having problems on the job but they didnt give me no warning

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1

Worst LTL Shipping Company in Southeast.

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Central Transport and Southeastern Freight Lines Products and Services

Most reviewed product and services
  • Central Transport Delivery Service (120 reviews)
  • Central Transport Shipping Service (63 reviews)
  • Central Transport Transportation Service (17 reviews)
  • Southeastern Freight Lines Vehicle Driver (6 reviews)
  • Southeastern Freight Lines Transportation Service (2 reviews)
  • Southeastern Freight Lines Equipment Transportation Service (1 review)