PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Old Dominion Freight Line and Central Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Old Dominion Freight Line
Central Transport

Old Dominion Freight Line and Central Transport Overview

Total reviews
24
459
Company responses
0
207
Issues resolved
0
2

Old Dominion Freight Line and Central Transport Consumer Ratings

Rank
259 out of 1030 in Transportation and Logistics category
102 out of 1030 in Transportation and Logistics category
Customer service
379 in category
154 in category
Value for money
316 in category
98 in category
Product or Service Quality
344 in category
140 in category
Price Affordability
156 in category
83 in category

Old Dominion Freight Line and Central Transport Rating Details

Customer service
1 (8 reviews)
1.1 (145 reviews)
Reviewer's quote

Shipment was set for delivery on OD according to the web site and a call to their so called customer service (paid lier) after 4 calls at 5 they finally admitted the shipment was in another town and a crew of 4 to unload my shipment sat and waited THEY WERE PAID to wait OD cant figure why I am...

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Not only are they often late/dont show up for pickups, the customer service is extremely unhelpful and oftentimes rude. These shipments are time-sensitive, but they make no attempt to help us prioritize already-late shipments, instead choosing to roll us over to the next day. If it werent for the...

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Value for money
1 (7 reviews)
1.5 (96 reviews)
Reviewer's quote

Old dominion lost an irreplaceable items they don’t care. They lost 2 irreplaceable antique rudders for my antique yacht I’ve been calling for over a month. They know they had them they just don’t know where they are. An insurance check won’t make me whole. These parts are irreplaceable. I have to...

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...Let this be your warning - just because they have cheap rates doesn't mean you will save money because ultimately you will pay extra fees in additional expedites due to their unreliability and poor handling of material. Stay far of away from doing business with them!..

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Product or Service Quality
1 (6 reviews)
1.2 (133 reviews)
Reviewer's quote

...Waited over a week for a response, and still don’t have the damaged product picked up. Don’t use this company..

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Then when you call to get updates or to try to get something moving, the customer service personnel acts like they are pissed that you are even asking questions. What gets me even more is the lack of empathy. Like we have no reason to be upset or even concerned that it is taking almost a week...

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Price Affordability
1.4 (5 reviews)
2.2 (83 reviews)
Reviewer's quote

My dad is a turcker since he was 18. I know a few things about trucking. Cutring across 3 lanes to exit at the last minute causeing almost accidents is not safe! How did you get your CDL, and all that just to get back on the freeway because it was the wrong exit.so trailer 604262 driver, learn to...

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I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

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Old Dominion Freight Line and Central Transport Pros and Cons

Pros
  • Customer service were great lier
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
Cons
  • Wasting my money and time it didnt cost od anything
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight

Old Dominion Freight Line and Central Transport Most Positive Reviews

Top rated reviews
No votes
5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

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No votes
5

I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from...

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Old Dominion Freight Line and Central Transport Most Critical Reviews

Lowest rated reviews
1

The delivery was scheduled for the 30th as an estimate it didn't come in till the 31st which I didn't get a call till...

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1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

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1

My dad is a turcker since he was 18. I know a few things about trucking. Cutring across 3 lanes to exit at the last...

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1

We used Central Freight to bring in components from our vendor for just in time manufacturing.

Big mistake. The deliv...

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Old Dominion Freight Line and Central Transport Latest Reviews

Recent published reviews
No votes

In an attack on a family member, which would also be an attack on her daughter

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No votes

Central transport has a delivery that belongs to me they are very very very slow in contacting customers that are...

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1

On September 10,2019 at 12:45pm Old Dominion Freight line truck with trailer try to make U Turn on our property(what...

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1

We are a drop-off point for products and are responsible for organizing shipments before they are picked up by LTL...

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Old Dominion Freight Line and Central Transport Products and Services

Most reviewed product and services
  • Old Dominion Freight Line Delivery Service (15 reviews)
  • Central Transport Delivery Service (119 reviews)
  • Central Transport Shipping Service (63 reviews)
  • Central Transport Customer Care (28 reviews)