PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Central Transport and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Central Transport

Central Transport

Has Verified Representatives
1.8
Fedex

Fedex

1.4
Central Transport
Fedex

Central Transport and Fedex Overview

Total reviews 468 5686
Company responses 218 0
Issues resolved 2 36

Central Transport and Fedex Consumer Ratings

Rank
106 out of 1075 in Transportation and Logistics category
175 out of 1075 in Transportation and Logistics category
Customer service
155 in category
136 in category
Product or Service Quality
145 in category
127 in category
Website
143 in category
153 in category
Turnaround Time
106 in category
130 in category

Central Transport and Fedex Rating Details

Customer service
1.1 (150 reviews)
1.2 (1896 reviews)
Reviewer's quote

...I can understand a 1 maybe 2 day delay, but a week? Calling Customer service is a waste of time..

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when I tried to reach the GO FEDEX customer service #, I had to call back 7 times because the automated software that answered the call disconnected me. When I did reach a CSR the CSR mumbled & spoke so softly that she (?) wasn't understandable. when I asked that she speak up & clearly, I...

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Product or Service Quality
1.2 (136 reviews)
1.3 (1554 reviews)
Reviewer's quote

We are a drop-off point for products and are responsible for organizing shipments before they are picked up by LTL companies. Central Transport is by far one of the worst we work with. Not only are they often late/dont show up for pickups, the customer service is extremely unhelpful and oftentimes...

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I immediately contacted Fedex customer service to report this and have them pick it up to deliver to the correct address. On 10/18/20 I still had not seen or heard from Fedex to pick up the package so I called again. Today is 10/21/20 and I have just placed my 3rd call to report this issue and...

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Website
1.7 (118 reviews)
1.6 (1409 reviews)
Reviewer's quote

...The addresses are on their website and public info. They wouldn't even agree to hold the freight on their dock until the charges were paid. The service rep said she would email charges for payment - she didn't...

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...The Website is TOTALLY without help, and they do not accept emailed communication..

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Turnaround Time
1.3 (115 reviews)
1.2 (1408 reviews)
Reviewer's quote

I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

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...The packages were delivered on 10/22/20 in the AM for time..

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Central Transport and Fedex Pros and Cons

Pros
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
  • Nada
  • No pros
  • No good
Cons
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight
  • Very poor customer service
  • Customer service
  • Delivery service

Central Transport and Fedex Most Positive Reviews

Top rated reviews
5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

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5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

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5

I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from...

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5

Never, ever, will I ever use Fedex Philippines! Or anyone of you out there. Their fees are enormous. The item that I b...

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Central Transport and Fedex Most Critical Reviews

Lowest rated reviews
1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

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1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

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1

We used Central Freight to bring in components from our vendor for just in time manufacturing.

Big mistake. The deliv...

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1

Fedex Useless Post (Smartpost)
I placed and order that was not supposed to go to Fedex but the disaster happened. The s...

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Central Transport and Fedex Latest Reviews

Recent published reviews
No votes

I believe the CT web site should be clearer as to how to prepay shipment cost.... Or at least not charge someone for...

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1

My package has been out for delivery for 3 day now and still not here. I could have driven and picked it up faster.

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No votes

I got fried got fired September 26 on my day off. About me having problems on the job but they didnt give me no warning

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1

I paid extra for the signature required service. When I went out to fetch the mail at 5 PM 10/27/20, I discovered the...

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Central Transport and Fedex Products and Services

Most reviewed product and services
  • Central Transport Delivery Service (120 reviews)
  • Central Transport Shipping Service (63 reviews)
  • Central Transport Transportation Service (17 reviews)
  • Fedex Delivery Service (2213 reviews)
  • Fedex Vehicle Driver (205 reviews)
  • Fedex Ground Delivery Service (176 reviews)