PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Central Transport and Estes Express Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Central Transport

Central Transport

Has Verified Representatives
1.8
Estes Express Lines

Estes Express Lines

Has Verified Representatives
1.4
Central Transport
Estes Express Lines

Central Transport and Estes Express Lines Overview

Total reviews 468 145
Company responses 218 4
Issues resolved 2 2

Central Transport and Estes Express Lines Consumer Ratings

Rank
106 out of 1074 in Transportation and Logistics category
192 out of 1074 in Transportation and Logistics category
Customer service
158 in category
122 in category
Product or Service Quality
146 in category
145 in category
Website
146 in category
167 in category
Turnaround Time
111 in category
140 in category

Central Transport and Estes Express Lines Rating Details

Customer service
1.1 (150 reviews)
1.3 (65 reviews)
Reviewer's quote

...I can understand a 1 maybe 2 day delay, but a week? Calling Customer service is a waste of time..

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...Horrible customer service..

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Product or Service Quality
1.2 (136 reviews)
1.2 (49 reviews)
Reviewer's quote

We are a drop-off point for products and are responsible for organizing shipments before they are picked up by LTL companies. Central Transport is by far one of the worst we work with. Not only are they often late/dont show up for pickups, the customer service is extremely unhelpful and oftentimes...

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...Called their customer service. Got a very nasty young lady, it was like pulling teeth. teeth...

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Website
1.7 (118 reviews)
1.5 (43 reviews)
Reviewer's quote

...The addresses are on their website and public info. They wouldn't even agree to hold the freight on their dock until the charges were paid. The service rep said she would email charges for payment - she didn't...

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...Every day I put my Estes tracking number at the Estes website for an update and every day the delivery date was changed to the next day. I have made numerous calls to Estes, but they are not nice and don't seem to be able to help me. It has now been 7 days and still no tile...

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Turnaround Time
1.3 (115 reviews)
1.1 (45 reviews)
Reviewer's quote

I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

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...Hopefully, this is the last time we will use Estes..

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Central Transport and Estes Express Lines Pros and Cons

Pros
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
  • There are no pros to this business from my standpoint
  • Truck line went right trough my town
  • Tony the guy that delivered
Cons
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight
  • Terrible customer service
  • Delivery
  • Not being notified of shipping problems

Central Transport and Estes Express Lines Most Positive Reviews

Top rated reviews
5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

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5

Delivered faster than scheduled.
Accommodated my tight schedule.
Assisted to my door service.
JR was a blessing! Wheeling,...

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5

I shipped a small engine for a lawnmower that my customer bought from me on ebay. I was amazed it only took 2 days from...

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5

Delivery was scheduled for the 11th, my wife's birthday, it was her gift. Late afternoon of the 11th they told me it...

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Central Transport and Estes Express Lines Most Critical Reviews

Lowest rated reviews
1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

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1

My experience is different as I am not a buisness but a one time consumer. I ordered a couch through Amazon in October...

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1

We used Central Freight to bring in components from our vendor for just in time manufacturing.

Big mistake. The deliv...

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1

I have a million dollar customer who relies on shipments being delivered in one day to Houston from our Dallas...

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Central Transport and Estes Express Lines Latest Reviews

Recent published reviews
No votes

I believe the CT web site should be clearer as to how to prepay shipment cost.... Or at least not charge someone for...

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1

Estes scheduled my delivery between 10-2. Never got a call from the driver, so I called Estes at 2pm and was informed...

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No votes

I got fried got fired September 26 on my day off. About me having problems on the job but they didnt give me no warning

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1

Delivery info said it was at their terminal on Friday the 18th, By Monday the 21st at 4pm no word from them. Called...

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Central Transport and Estes Express Lines Products and Services

Most reviewed product and services
  • Central Transport Delivery Service (120 reviews)
  • Central Transport Shipping Service (63 reviews)
  • Central Transport Transportation Service (17 reviews)
  • Estes Express Lines Delivery Service (71 reviews)
  • Estes Express Lines Vehicle Driver (5 reviews)