PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Central Transport and Estes Express Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Central Transport
Estes Express Lines

Central Transport and Estes Express Lines Overview

Total reviews
448
123
Company responses
200
0
Issues resolved
2
1

Central Transport was first mentioned on PissedConsumer on Feb 13, 2008 and since then this brand received 448 reviews. It is 325 reviews more than Estes Express Lines received since Oct 9, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Estes Express Lines customer support team than with Central Transport customer service.

Central Transport and Estes Express Lines Consumer Ratings

Rank
96 out of 1687 in Transportation and Logistics category
196 out of 1687 in Transportation and Logistics category
Customer service
151 in category
134 in category
Product or Service Quality
132 in category
136 in category
Website
131 in category
170 in category

According to consumer ratings and reviews, Central Transport ranks 100 points higher in the Transportation and Logistics category than Estes Express Lines. People gave Central Transport 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 230 points higher than the worst rated brand in this category. At the same time, Estes Express Lines was rated 1.2 stars for Customer service criterion in this category and it is 247 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Estes Express Lines has a higher rating than Estes Express Lines. Regarding Website criterion, consumers gave Central Transport 1.7 stars and it is 66% greater than other in category. Estes Express Lines however was rated 1.3 stars and it is 55% greater than other in category.

Central Transport and Estes Express Lines Rating Details

Customer service
1.1 (139 reviews)
1.2 (54 reviews)
Reviewer's quote

I've been a long time customer of Central Transport, there prices have always been good (so I thought) with so-so service. I began auditing my invoices and realized in many cases I was being charged much more than expected. I started to send RFQ's through through email and printed the quoted price...

Bob H

Terrible customer service. I selected unattended delivery on the Estes website and received two emails of such. Today they cancelled my delivery and returned it to the store...

Megan N
Product or Service Quality
1.2 (127 reviews)
1.2 (38 reviews)
Reviewer's quote

...them DO NOT GIVE A DAMN, every pallet on the trailer is tore all the pieces because the forklift driver gets a running start and rams the *** out out of them, product on every trailer is damaged, boxes are just thrown in the trailers, and the idiots have absolutely no idea on how to double stack a pallet, let’s put this smaller pallet on bottom and this heavy one on top at a 45 degree angle, so everything on it falls off during transportation!!!!! and forget ...

PissedConsumer1624337

On Friday 7/12 we took delivery of a basketball goal we ordered online through www.basketballgoalstore.com. We paid $100 for shipping. The email confirmation did say that “Delivery is curbside only. This means you will have to help the driver unload the boxes off the truck at the curb”, but the...

Craig M
Website
1.7 (113 reviews)
1.3 (34 reviews)
Reviewer's quote

...The addresses are on their website and public info. They wouldn't even agree to hold the freight on their dock until the charges were paid. The service rep said she would email charges for payment - she didn't...

Jim R

According to Estes Express Lines website, it shows the package will arrive on 12/27/2018. Nowhere on the Este website states the delivery date is when the package arrives at the Estes' warehouse (according to Estes' representative and scheduler when I called at 4:55 PM PST on 12/27/2018). I spend...

Vinh T

Central Transport and Estes Express Lines Pros and Cons

Pros
  • Cheap rates
  • Pricing was good until they failed and lied about it
  • Price
  • Tony the guy that delivered
  • I need our pallet return
Cons
  • Terrible customer service
  • Lack of communication
  • Dont care about your freight
  • Terrible customer service
  • Delivery
  • Totally incompetent employees

Central Transport and Estes Express Lines Most Positive Reviews

Top rated reviews
5

I have worked at Central Transport in Indianapolis, Indiana for a few years now, and it has been a great experience. ...

5

Delivered faster than scheduled.
Accommodated my tight schedule.
Assisted to my door service.
JR was a blessing! Wheeling,...

Central Transport and Estes Express Lines Most Critical Reviews

Lowest rated reviews
1

Shipped 2 skids from Dallas to Albuquerque on 8/21. It should have delivered by 8/25 or 8/26 at the latest. As of...

1

My experience is different as I am not a buisness but a one time consumer. I ordered a couch through Amazon in October...

Central Transport and Estes Express Lines Latest Reviews

Recent published reviews

WE PROVIDED TRUCKS AND LABOR FOR ALMOST A YEAR AND WE HAVE NOT GOTTEN PAID THEY OWE UP TO 85,000 AND WONT EVEN ANSWER...

Read all 448 reviews
1

Terrible customer service. I selected unattended delivery on the Estes website and received two emails of such. Today...

Read all 123 reviews

Central Transport and Estes Express Lines Products and Services

Most reviewed product and services
  • Central Transport Delivery Service (117 reviews)
  • Central Transport Shipping Service (62 reviews)
  • Central Transport Customer Care (26 reviews)
  • Estes Express Lines Delivery Service (64 reviews)
  • Estes Express Lines Customer Care (7 reviews)
  • Estes Express Lines Vehicle Driver (4 reviews)