Central Security Group vs Vivint

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Central Security Group

Home Security
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 85 TOTAL REVIEWS
  • $42.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Billing Practices
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Rip-off contracting 2
  • Always call when alarm rings 1
  • Fraud 1
  • Lie 1
  • Scam 1

Customers don't like

  • Unable to cancel contract4
  • Contract resolution issues4
  • Poor customer service4
  • Misrepresentation of contract3
  • Would not honor cancellation3

Products by Central Security Group

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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Billing Practices
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service17
  • Cancellation policy10
  • Cancellation policies9
  • Being lied to8
  • Lack of resoution8

Products by Vivint

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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