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Central Security Group

Home Security
Has verified representatives
  • 2 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 88 TOTAL REVIEWS
  • $42.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Rip-off contracting 2
  • Always call when alarm rings 1
  • Fraud 1

Customers don't like

  • Unable to cancel contract3
  • Disappointing service call technicians2
  • Product or customer service2
  • Would not honor cancellation2
  • Refuse to honor the contract1
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service9
  • Cancellation policies5
  • Lack of resoution4
  • Service4
  • Scripted answers from service reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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