Central Security Group vs Monitronics

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Central Security Group

Home Security
Has verified representatives
  • 2 ISSUES RESOLVED
  • 23 COMPANY RESPONSES
  • 84 TOTAL REVIEWS
  • $42.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Rip-off contracting 2
  • Always call when alarm rings 1
  • Fraud 1
  • Lie 1
  • Scam 1

Customers don't like

  • Poor customer service4
  • Contract resolution issues3
  • Unable to cancel contract3
  • Refuse to honor the contract2
  • Would not honor cancellation2

Products by Central Security Group

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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 488 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Worst i ever experience 6
  • Disatisfied 5
  • Key pad 5
  • No more service with this company 4
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices20
  • Customer care17
  • Sales techniques17
  • Poor attitude16

Products by Monitronics

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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