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Central Security Group

Home Security
Has verified representatives
  • 2 ISSUES RESOLVED
  • 23 COMPANY RESPONSES
  • 88 TOTAL REVIEWS
  • $42.9K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Rip-off contracting 2
  • Always call when alarm rings 1
  • Fraud 1
  • Lie 1
  • Scam 1

Customers don't like

  • Unable to cancel contract4
  • Contract resolution issues4
  • Poor customer service4
  • Disappointing service call technicians3
  • Would not honor cancellation3
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Frontpoint Security

Home Security
Has verified representatives
  • 5 ISSUES RESOLVED
  • 60 COMPANY RESPONSES
  • 75 TOTAL REVIEWS
  • $73K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
4.2
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Cellular connection 2
  • Easy set up 1
  • easy to set up 1
  • Easy to set up 1

Customers don't like

  • Bait-and-switch tactics4
  • Customer service4
  • Contract3
  • Misrepresentation2
  • Website is hard to find stuff not intuitive1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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