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  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $15.7K CLAIMED LOSSES
  • $656 AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Billing Practices
  • Veronica spiller 1
  • When i had serivce before i never had any issues 1

Customers don't like

  • Online setup2
  • No electricity2
  • U suck1
  • Your staff lies to try and make a quick buck1
  • Your peoples attitude1
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Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 587 COMPANY RESPONSES
  • 598 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Staff
Diversity of Products or Services
Website
Billing Practices
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Given the runaround5
  • Their customer service5
  • Outrageous billing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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