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ShellPoint Mortgage Servicing
Cenlar

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ShellPoint Mortgage Servicing

ShellPoint Mortgage Servicing

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 378 TOTAL REVIEWS
Rank
224 out of 1288
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    07:02
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
146 reviews
1.3
42 reviews
1.4
35 reviews
Cenlar

Cenlar

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 497 TOTAL REVIEWS
Rank
176 out of 1288
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    201
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    26%
Top Products and Services
1.4
212 reviews
1.5
64 reviews
1.2
51 reviews

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