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Cenlar

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $17.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff

No items

Customers don't like

  • Gave 1 star because no zero option3
  • Company customer service at all3
  • Service quality2
  • No resolve2
  • Improper mortgage servicing2
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Prosper

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $17.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Not as expected 1
  • Easy application they gave me the loan auto withdrawal 1
  • Easy application 1

Customers don't like

  • Running a hard inquiry when it was supposed to be a soft2
  • Misleading information2
  • Misleading consumers2
  • Customer service2
  • Business practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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