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Cenlar

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $17.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Good interest rates 1

Customers don't like

  • Gave 1 star because no zero option5
  • Company customer service at all3
  • Completely useless3
  • No resolve2
  • Service quality2
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Pennymac

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 352 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $31.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Friendly staff 2
  • 1 knowledgable individual 2
  • Old mortgage company 1

Customers don't like

  • Unwilling to own their mistakes8
  • Worst customer service ever7
  • Mismanagement of payments5
  • This lender5
  • Their service and procedures4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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