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Cenlar

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $17.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Good interest rates 1

Customers don't like

  • Gave 1 star because no zero option5
  • Company customer service at all3
  • Completely useless3
  • No resolve2
  • Service quality2
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1282 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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