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Cenlar

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 352 TOTAL REVIEWS
  • $990K CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Extremely horrible 2
  • Good interest rates 1

Customers don't like

  • Gave 1 star because no zero option10
  • Anything about this place5
  • Completely useless5
  • Non payment of escrow refund4
  • Waiting for phone calls that never come3
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1210 TOTAL REVIEWS
  • $9.6M CLAIMED LOSSES
  • $32.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Zero 4
  • One person that tried to help me 4
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Lies8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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