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Cenlar

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $17.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Good interest rates 1

Customers don't like

  • Gave 1 star because no zero option5
  • Company customer service at all3
  • Completely useless3
  • Loan servicer cenlar2
  • No resolve2
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 294 COMPANY RESPONSES
  • 495 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $46.7K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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