Cenlar vs Freedom Mortgage

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Cenlar

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Extremely horrible 2
  • Good interest rates 1

Customers don't like

  • Gave 1 star because no zero option10
  • Anything about this place5
  • Completely useless5
  • Non payment of escrow refund4
  • Waiting for phone calls that never come3

Products by Cenlar

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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 557 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $18.1K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Horrible company 7
  • Customer service 4
  • Should be investigated 4
  • Loan refi experience 3
  • Web site 2

Customers don't like

  • Customer service20
  • Being lied to18
  • Haughty representative9
  • Entire process8
  • Payment maze7

Products by Freedom Mortgage

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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