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Cenlar

1.3
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 490 TOTAL REVIEWS
Rank
168 out of 1257
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    189
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:45
  • ISSUES RESOLVED
    24%
Top Products and Services
1.4
208 reviews
1.5
64 reviews
1.2
51 reviews

Citimortgage

1.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 172 TOTAL REVIEWS
Rank
171 out of 1257
in Loans and Mortgages category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    04:09
  • ISSUES RESOLVED
    14%
Top Products and Services
1
36 reviews
3.7
15 reviews
1.3
3 reviews

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Anonymous
#1671843

Cenlar is BAD. Wow.

I have made a few payments via their online portal since CITI sold my loan but now I can't even find the login. They changed websites with no notice.

This is a piss-poor company for more reasons than that. They charge for online payments and their customer service is poor.

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