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Cengage Learning
The Neat Company

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cengage Learning

Cengage Learning

1.4
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 356 TOTAL REVIEWS
Rank
189 out of 1486
in Education category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    37
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    05:23
  • ISSUES RESOLVED
    9%
Top Products and Services
1.4
62 reviews
1.5
39 reviews
1.5
31 reviews
The Neat Company

The Neat Company

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 78 TOTAL REVIEWS
Rank
201 out of 1483
in Software category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    96
  • SUCCESSFUL
    9%
  • AVG CALL DURATION
    03:24
  • ISSUES RESOLVED
    18%
Top Products and Services
2
14 reviews
1.6
10 reviews
1.5
10 reviews

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