Cengage Learning vs The College Network

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Delete
  • 2 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $98.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Looks 1
  • Mosty reliable 1
  • Ninetyeight percent reliable 1
  • Staff 1
  • Volume of unsupported students 1

Customers don't like

  • Poor product10
  • Service9
  • Textbook price8
  • Website accessibility7
  • Frustration6

Products by Cengage Learning

No items

Delete
  • 0 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Staff knows how to sell their product 2

Customers don't like

  • Unable to complete5
  • Buyers remorse5
  • Entire program5
  • Failure to pay or schedule testing3
  • How difficult it is to get a refund3

Products by The College Network

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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