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  • 2 ISSUES RESOLVED
  • 265 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • When it worked 4
  • Non 2
  • Set up and study plan is super helpful 1
  • When it worked it was a good site to use 1
  • That they tried to resolve the issue 1

Customers don't like

  • Customer service11
  • Technical support6
  • Price5
  • Customer service and3
  • Error messages3
Delete
  • 3 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Looks 1
  • Mosty reliable 1
  • Ninetyeight percent reliable 1
  • Staff 1
  • Volume of unsupported students 1

Customers don't like

  • Textbook price5
  • Poor product5
  • Customer service4
  • Service4
  • Frustration4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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