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Pearson Education

1.3
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 491 TOTAL REVIEWS
Rank
207 out of 1300
in Education category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    377
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:11
  • ISSUES RESOLVED
    4%
Top Products and Services
1.3
61 reviews
1.3
50 reviews
1.5
46 reviews

Cengage Learning

1.4
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 294 TOTAL REVIEWS
Rank
189 out of 1300
in Education category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
44 reviews
1.5
35 reviews
1.4
23 reviews

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Anonymous
#1550047

This is the glitchiest, slowest and worst run website i have had the displeasure of using in my entire college careeer.

Anonymous
#1362916

I have been on the phone with these people for almost an hour. I am a student and need time to get my work done and let me say these people wasted my time. If you don have time to answer your customers then don't have a company at all.

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