Cengage Group vs Pearson Education
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cengage Group and Pearson Education as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Cengage Group and Pearson Education Overview
Total reviews | 408 | 1738 |
Company responses | 0 | 0 |
Issues resolved | 7 | 9 |
Cengage Group and Pearson Education Consumer Ratings
Cengage Group and Pearson Education Rating Details
Cengage Group and Pearson Education Pros and Cons
- Volume of unsupported students
- Staff
- Ninetyeight percent reliable
- Books and digital content
- Nada
- Easy and fast
- Textbook price
- Service
- Poor product
- Customer service
- Technical support
- Price
Cengage Group and Pearson Education Most Positive Reviews
Never worked a 16 hour day at cengage. Never felt uncomfortable or unappreciated. Did however work as a customs broker...
I had a problem to register my exam and the person was v patient with me. Later it was easy for me to register my exam.
When i have bought the book and scratched my code then it has been destroyed
I spoke on the phone with Veab, and she was able to direct me to fix the problem I was having fast and efficiently. She...
Cengage Group and Pearson Education Most Critical Reviews
Please, don't buy the e-book from this company. You will be frustrated and no rep will solve your problem. They...
Tests do not seem to be developmentally appropriate for grade-level of students. The questions are one to two years abov...
I ordered the Understanding Management book from their website which included the code for their online ebook program an...
Con todo respeto ustedes son unos estafadores por qué comercian libros con códigos que no funcionan a las personas que...
Cengage Group and Pearson Education Latest Reviews
I can not access the cite and I also was charged twice for the access so I was trying to get a refund for one of the...
Failure to provide necessary tax documents. Specifically, I need a 2023 IRS 1099 Form. In addition, I would like to...
Yeah... Cengage, am I right? The software design really is atrocious, as it seems like there's a universal critical...
I am still trying to connect with someone in the company who can provide me with information about my 1099 Form for 2023...
How would you compare Cengage Group vs Pearson Education?
I contacted customer service for both Pearson and Cengage, in my previous experience Cengage by far have exceeded Pearson, they go above and beyond to make sure the professors have what they need. Customer service to Cengage was easy, my wait time was less than 15mins.
Sigh. This needs to be fixed otherwise will take my business elsewhere.
Product or Service Quality
Terrible. I have never seen anything like it.
What's going on with Pearson, since when it a problem getting customer service to respond to a simple phone call. Ugh.
talk about wasting students and professors time.
I have something else to compare
N/A at this time.
I have no idea if they are good or not. I’m not buying another garbage product.
I wish I didn’t have to Use the Pearson product but the school forced me to.
I just got off the phone with some guy named Red who was just as incompetent as the first person I talked to And he was supposedly “a upper level specialist.” I mean please. It’s pathetic.
This is the glitchiest, slowest and worst run website i have had the displeasure of using in my entire college careeer.