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Delete
  • 4 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Anal 2
  • Mosty reliable 1
  • Ninetyeight percent reliable 1
  • Staff 1
  • Volume of unsupported students 1

Customers don't like

  • Textbook price5
  • Customer service5
  • Poor product5
  • Staff4
  • Website does not work when its crucial4
Delete
  • 2 ISSUES RESOLVED
  • 275 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • When it worked 4
  • Non 2
  • That they tried to resolve the issue 1
  • When it worked it was a good site to use 1
  • Thinking i was done with them 1

Customers don't like

  • Customer service11
  • Technical support6
  • Price5
  • Customer service and3
  • Error messages3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1362916

I have been on the phone with these people for almost an hour. I am a student and need time to get my work done and let me say these people wasted my time. If you don have time to answer your customers then don't have a company at all.