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Cengage Learning

1.4
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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 296 TOTAL REVIEWS
Rank
188 out of 1300
in Education category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:37
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
49 reviews
1.5
37 reviews
1.4
27 reviews

Pearson Education

1.3
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 502 TOTAL REVIEWS
Rank
204 out of 1300
in Education category
Rating Details
Product or Service Quality
Customer service
Website
Price Affordability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    397
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    4%
Top Products and Services
1.3
66 reviews
1.5
61 reviews
1.3
51 reviews

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Anonymous
#1550047

This is the glitchiest, slowest and worst run website i have had the displeasure of using in my entire college careeer.

Anonymous
#1362916

I have been on the phone with these people for almost an hour. I am a student and need time to get my work done and let me say these people wasted my time. If you don have time to answer your customers then don't have a company at all.

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