Cengage Learning vs Pearson Education

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Delete
  • 2 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $98.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Looks 1
  • Mosty reliable 1
  • Ninetyeight percent reliable 1
  • Staff 1
  • Volume of unsupported students 1

Customers don't like

  • Poor product10
  • Service9
  • Textbook price8
  • Website accessibility7
  • Frustration6

Products by Cengage Learning

No items

Delete
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Non 2
  • Infomation 1
  • Other non revel pearson products 1
  • Set up and study plan is super helpful 1
  • When it worked 1

Customers don't like

  • Customer service17
  • Technical support10
  • Customer service and8
  • Price8
  • Error messages7

Products by Pearson Education

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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