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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 279 TOTAL REVIEWS
Rank
190 out of 1298
in Education category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
42 reviews
1.5
34 reviews
1.2
18 reviews
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 456 TOTAL REVIEWS
Rank
207 out of 1298
in Education category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    317
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    02:55
  • ISSUES RESOLVED
    1%
Top Products and Services
1.3
61 reviews
1.3
48 reviews
1.5
42 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Cengage Learning vs Pearson Education?

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Anonymous
#1550047

This is the glitchiest, slowest and worst run website i have had the displeasure of using in my entire college careeer.

Anonymous
#1362916

I have been on the phone with these people for almost an hour. I am a student and need time to get my work done and let me say these people wasted my time. If you don have time to answer your customers then don't have a company at all.

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