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Delete
  • 4 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Anal 2
  • Volume of unsupported students 1
  • Staff 1
  • Quality 1
  • Products 1

Customers don't like

  • Customer service10
  • Textbook price5
  • Poor product5
  • Website or the support4
  • Website does not work when its crucial4
Delete
  • 2 ISSUES RESOLVED
  • 304 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • When it worked 5
  • Non 2
  • When it worked it was a good site to use 1
  • Thinking i was done with them 1
  • That they tried to resolve the issue 1

Customers don't like

  • Customer service19
  • Technical support6
  • Price5
  • Error messages3
  • Customer service and3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1362916

I have been on the phone with these people for almost an hour. I am a student and need time to get my work done and let me say these people wasted my time. If you don have time to answer your customers then don't have a company at all.