PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mcgraw Hill Education and Cengage Learning as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mcgraw Hill Education
Cengage Learning

Mcgraw Hill Education and Cengage Learning Overview

Total reviews 1 391
Company responses 0 0
Issues resolved 0 7

Mcgraw Hill Education and Cengage Learning Consumer Ratings

Rank
699 out of 876 in Education category
210 out of 876 in Education category
Product or Service Quality
No votes
153 in category
Customer service
No votes
146 in category
Website
No votes
203 in category
Price Affordability
No votes
172 in category

Mcgraw Hill Education and Cengage Learning Rating Details

Product or Service Quality
No votes
1.3 (200 reviews)
Reviewer's quote

No items

...emails inquiring about the fix!!!! Every time I try and access the digital copy of the book or student solutions manual I get an error message, it makes the product unusable, they opened a “case” on the issue over a month ago and I still have no resolution. Their customer service and technical service departments have failed to communicate the status and keep telling me my issue has been “escalated” with no...

Read full review
Customer service
No votes
1.4 (197 reviews)
Reviewer's quote

No items

...I did not receive the book in my order history nor any history of a purchase on my account yet I was charged THREE TIMES!!! Called customer service and got hung up on twice. Will never order from here again..

Read full review
Website
No votes
1.4 (195 reviews)
Reviewer's quote

No items

they announce everywhere that they're giving free student access during Covid-19, but make their website an absolute maze. also they revoked the use of free books at finals time. *** them..

Read full review
Price Affordability
No votes
1.5 (174 reviews)
Reviewer's quote

No items

99 or some other price like that for my Spanish class in College. This website runs EXTREMELY slowly, it will take 10-15 seconds to load any kind of assignment, and another 10-15 every time you click on a textbook or click to change a page. This takes 5 minute assignments and turns them into...

Read full review

Mcgraw Hill Education and Cengage Learning Pros and Cons

Pros
No votes
  • Volume of unsupported students
  • Staff
  • Ninetyeight percent reliable
Cons
No votes
  • Customer service
  • Textbook price
  • Website does not work when its crucial

Mcgraw Hill Education and Cengage Learning Most Positive Reviews

Top rated reviews
No votes
5

Never worked a 16 hour day at cengage. Never felt uncomfortable or unappreciated. Did however work as a customs broker...

Read full review
No votes
5

When i have bought the book and scratched my code then it has been destroyed

Read full review

Mcgraw Hill Education and Cengage Learning Most Critical Reviews

Lowest rated reviews
No votes
1

I'm trying to enroll in an online Chemistry course which is a required supplement to my class, but when I initially...

Read full review
No votes
1

I ordered the Understanding Management book from their website which included the code for their online ebook program an...

Read full review

Mcgraw Hill Education and Cengage Learning Latest Reviews

Recent published reviews
No votes
No votes

Could not get anyone with tech support to solve my problem.

Read full review
No votes
No votes

I purchased cengage unlimited but I do not need it and would like to receive a refund. I purchased the wrong thing

Read full review

Mcgraw Hill Education and Cengage Learning Products and Services

Most reviewed product and services
No votes
  • Cengage Learning Website (66 reviews)
  • Cengage Learning Program (45 reviews)
  • Cengage Learning Textbook (31 reviews)